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267535

The Role of Innovation in Achieving a Competitive Advantage of Airlines

Article

Last updated: 23 Jan 2023

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Tags

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Abstract

This paper aims to investigate the role of innovation in achieving competitive advantage among private airlines in Egypt. Data was collected from four private airlines. To gather data; two versions of the surveys were distributed. The first was for airlines' executives and consultants, and the second was for passengers. While 34 valid surveys were collected from the airlines' executives, a total of 310 valid surveys were collected from passengers. The results showed there is a statistically significant relationship between the elements of innovation and competitive advantage in airlines. The study provides the Egyptian government with recommendations on paying more attention to developing the innovation system and embedding its culture in society. Secondly, recommendations directed at top management in airlines include: matching on-board services to today's passengers' interests and adopting features such as online food ordering and pre-ordering meals. Additionally, to adopt technological innovation such as AI-based improvements and the AI-enabled food waste management system.

DOI

10.21608/ijthsx.2022.164862.1025

Keywords

Competitive advantage, Market innovation, organizational innovation, service Innovation, Online order meals

Authors

First Name

Ghada

Last Name

Abd Elmoaty Mohamed

MiddleName

Ali

Affiliation

High Institute of Tourism , Hotels and Computer, Alexandria

Email

ghadaabdelmoaty@gmail.com

City

الاسكندرية

Orcid

0000-0003-2094-8774

First Name

Shimaa

Last Name

Soliman

MiddleName

Abo Elsoad

Affiliation

High institute for tourism ,hotels and computer in aAlexandria

Email

solimanshimaa247@gmail.com

City

الاسكندرية

Orcid

-

Volume

3

Article Issue

2

Related Issue

37215

Issue Date

2022-10-01

Receive Date

2022-09-24

Publish Date

2022-10-01

Page Start

21

Page End

52

Print ISSN

2785-9843

Online ISSN

2785-9851

Link

https://ijthsx.journals.ekb.eg/article_267535.html

Detail API

https://ijthsx.journals.ekb.eg/service?article_code=267535

Order

267,535

Type

Original Article

Type Code

1,806

Publication Type

Journal

Publication Title

The International Journal of Tourism and Hospitality Studies

Publication Link

https://ijthsx.journals.ekb.eg/

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Details

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Article

Created At

23 Jan 2023