With the emerging technologies of the fourth industrial revolution (4^th IR), there are more possibilities to enhance the facility management (FM). Despite the increasing tendencies to integrate new technologies in the process of FM, its potentials in enhancing the BIM-based FM decision making process is not yet totally explored and its application is facing many challenges that should be considered. This paper aims to explore the benefits and challenges of integrating the Internet of Things (IoT), Virtual Reality (VR) and Augmented Reality (AR) in the Facility Management (FM) process to enhance the decision making; and to conclude a framework for integrating of such technologies in the BIM-based FM Process. The paper adopted a descriptive methodology through a comprehensive literature and case-based review to achieve its objectives. The conclusion shows that integrating the IoT, VR & AR in the FM process and handling its related challenges from the early stages could greatly enhance and support the FM team and the FM related parties in making quick, accurate and effective decisions, saving energy & cost and optimizing the use of resources.