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265432

Assessing the Impact of Demographic Characteristics of EGYPTAIR Airlines’ Employees on Organizational Conflict Management Styles

Article

Last updated: 27 Dec 2024

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Tags

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Abstract

The effectiveness of individual employees, teams, and entire organizations depends on how they manage interpersonal conflict at work using the proper organizational conflict management style. This research attempt to examine the effect of the demographic characteristics of employees on recognizing the applicable organizational conflict styles in EGYPTAIR Airlines Company. This research pertains to the descriptive methodology with a five-point Likert scale questionnaire and the agreement level ranges from strongly agree to strongly disagree. The researchers used frequencies, a One-way ANOVA test, and independent sample T-test statistics. It was implemented to gather the primary data from the sample of the research from 30th March till 20th June 2022. The sample of the research consisted of 447 employees and managers in EGYPTAIR Airlines Company. Results illustrated that there are no significant differences between all categories of demographic variables except the qualification in the dominating style of managing organizational conflict in EGYPTAIR Airlines Company.

DOI

10.21608/mjthr.2022.165477.1063

Keywords

organizational conflict, Egypt Air, Demographic Characteristics, Management Styles, employees

Authors

First Name

Safaa

Last Name

Ismail

MiddleName

Mohsen

Affiliation

Tourism studies Department - Faculty of Tourism and Hotels - Minia University - Minia- Egypt

Email

smi81989@gmail.com

City

-

Orcid

28908162400069

First Name

M.

Last Name

Anter

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotels, Minia University, Minia , Egypt

Email

anter82@mu.edu.com

City

Minia

Orcid

-

First Name

Mostafa

Last Name

Abdel Fattah

MiddleName

Attia

Affiliation

Hotel Studies Departement, Faculty of Tourism and Hotels, Beni-Suef University, Beni-Suef, Egypt

Email

attiams@yahoo.com

City

-

Orcid

-

Volume

14

Article Issue

3

Related Issue

37066

Issue Date

2022-12-01

Receive Date

2022-09-27

Publish Date

2022-12-01

Page Start

11

Page End

29

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_265432.html

Detail API

https://mjthr.journals.ekb.eg/service?article_code=265432

Order

265,432

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Assessing the Impact of Demographic Characteristics of EGYPTAIR Airlines’ Employees on Organizational Conflict Management Styles

Details

Type

Article

Created At

23 Jan 2023