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Impact of Motivators of Spreading Food and Beverage Rumors of Fast Food Restaurants Brand Name on Customers’ Purchasing Decisions

Article

Last updated: 27 Dec 2024

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Tags

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Abstract

Rumors are existing in all parts of society. Though unverified information, implausible rumors may impact customers' behaviors, and often resist correction. Anxiety about rumors has quickly grown since the internet has become a common place for seeking and sharing information. This research aims to explore the impact of motivators of spreading food and beverage rumors on customers` purchasing decisions of fast-food restaurants' brand names. A quantitative approach was adopted in this research. A web-based questionnaire for a sample of customers (700 participants) of fast-food restaurant's brand names (326 restaurants) in Greater Cairo. These restaurants were in McDonald's, Kentucky Fried Chicken, Domino's Pizza, Pizza Hut, Subway, Burger King, Wendy`s, Starbucks, Chili`s, Taco Bell and Hardee's restaurants located in Greater Cairo. SPSS V. 16 was used to analyze data. Descriptive statistics, a one-sample T-test, and linear regression coefficients were used to analyze the research data. The results revealed that the motivators of food and beverage rumors as anxiety management motivators (β = 0.361, Sig. = 0.000), information sharing motivators (β = 0.474, Sig. = 0.000), relationship management motivators (β = 0.528, Sig. = 0.000), and self enhancement motivators (β = 0.556, Sig. = 0.000) have a positive statistically significant influence on customers' purchasing decisions of fast-food restaurants' brand names. This research provided valuable recommendations to enhance purchase decisions for customers of these restaurants.

DOI

10.21608/mjthr.2022.163010.1058

Keywords

Food and Beverage Rumors, Motivators of spreading Rumors, purchasing decision, Fast-food Restaurants’ Brand Name

Authors

First Name

Omar

Last Name

Sayed

MiddleName

Gamal

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University,Minia, Egypt

Email

omaarg26@gmail.com

City

-

Orcid

-

First Name

Mohamed

Last Name

Attia

MiddleName

Adel

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University,Minia, Egypt

Email

mohamed.attia@mu.edu.eg

City

miniya

Orcid

-

First Name

Mostafa

Last Name

Mohamed Hussein

MiddleName

Mahmoud

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University,Minia, Egypt

Email

mostafa.hussien@mu.edu.eg

City

Minia

Orcid

-

Volume

14

Article Issue

2

Related Issue

36358

Issue Date

2022-12-01

Receive Date

2022-09-14

Publish Date

2022-12-01

Page Start

107

Page End

126

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_262812.html

Detail API

https://mjthr.journals.ekb.eg/service?article_code=262812

Order

262,812

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Impact of Motivators of Spreading Food and Beverage Rumors of Fast Food Restaurants Brand Name on Customers’ Purchasing Decisions

Details

Type

Article

Created At

23 Jan 2023