This study aims to identify the impact of the environmental, social, and economic dimensions of sustainable hospitality supply chain management actions on customer satisfaction and loyalty for sustainable hospitality goods and services utilizing data collected from Cairo consumers who frequently stay at hotels. To achieve the purpose of this paper a questionnaire is developed by Xu and Gursoy's (2015a). 563 questionnaire forms were distributed to a random sample technique of customers in Five-star hotels in Cairo, while508 questionnaires were recollected with an approximate response rate of 91.2% of the total sample and were found usable for analysis. The correlation between all dimensions of sustainable hospitality supply chains (social - economic - environmental) and customer satisfaction were strongly and positively. Also, there is a positive relation between the three dimensions of sustainability and customer loyalty, and there is also a very strong positive relationship between customer satisfaction and loyalty