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139593

Assessing the Tourists Satisfaction towards Yacht Tourism Services in the Red Sea Coast, Egypt

Article

Last updated: 04 Jan 2025

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Abstract

This study aims to Evaluate Tourists' Satisfaction with regards to tourist services provided to them at tourist ports of the red sea. It also assesses the relationship between Yacht Service Quality and Tourist Satisfaction at The Red Sea Coast and highlights the problems faced by yachters at the tested area. This study used a questionnaire as a quantitative method which targeted the tourists who came to Egypt to practice yacht tourism in The Red Sea Coast. Statistical Package Social Science (SPSS, V.22) is used for data input and analysis in the descriptive statistics.
The results showed that there is a significant relationship between the yacht services quality, tourist satisfaction at The Red Sea Coast. The results showed also that the tourists were satisfied with: On board facilities, Pollution control Services, Marina Safety and Security facilities. They were less satisfied with: Entry & Exit Procedures, Resort facilities and Yacht Clubs services. This study presented some recommendations for both Egyptian marinas and the ministry of tourism to increase the satisfaction degree of tourists towards yacht tourism services.

DOI

10.21608/mjthr.2020.139593

Keywords

Customer satisfaction, Yacht Tourism, Red Sea, Egypt

Authors

First Name

Wafaa

Last Name

Elias

MiddleName

-

Affiliation

Tourism studies Department , Faculty of Tourism and Hotels , Minia University

Email

wafaa.elias@mu.edu.eg

City

-

Orcid

-

First Name

Mohamed

Last Name

Ezzat

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotels, Minia University

Email

mohamed.ezzat@mu.edu.eg

City

Minia

Orcid

0000-0003-0957-0328

First Name

Fatma

Last Name

Ahmed

MiddleName

Mohammed

Affiliation

Researcher, Faculty of Tourism and Hotels, Minia University

Email

rabab202015@gmail.com

City

-

Orcid

-

Volume

9

Article Issue

1

Related Issue

20665

Issue Date

2020-06-01

Receive Date

2021-01-14

Publish Date

2020-06-01

Page Start

157

Page End

170

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_139593.html

Detail API

https://mjthr.journals.ekb.eg/service?article_code=139593

Order

8

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Assessing the Tourists Satisfaction towards Yacht Tourism Services in the Red Sea Coast, Egypt

Details

Type

Article

Created At

23 Jan 2023