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140935

The Effect of Trust in Supervisor on Employee Organizational Citizenship Behaviour and Knowledge Share: Evidence from the Egyptian Hospitality Industry

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Last updated: 27 Dec 2024

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Abstract

Rare research was undertaken to investigate the effect of leadership styles on employee organizational citizenship behaviour and knowledge sharing in the hospitality context. Drawing on the social exchange theory, the Luxor hotels' employees and their supervisors were engaged in a study which aims to investigate the impact of trust in supervisor on employee organizational citizenship behaviour and knowledge sharing. With a sample of 360 employee-supervisor dyads, the construct validity and reliability were ensured, and the findings of the structural equation model supported the impact of trust in supervisor on both organizational citizenship behaviour and knowledge sharing. Practically, this paper provided some managerial implications to encourage employees' organizational citizenship behaviour and knowledge sharing in the Egypt hospitality industry. For instance, the current paper recommends for Human Resources Directors to engage the candidates of managerial positions in the diagnostic survey of the trusty supervisor behaviour and use the results of this survey as selection criteria.  

DOI

10.21608/mjthr.2019.140935

Keywords

Hospitality Industry, knowledge sharing, Organizational Citizenship Behaviour, Social exchange theory, Trust in Supervisor

Authors

First Name

Abuelhassan

Last Name

Abuelhassan

MiddleName

Elshazly

Affiliation

Faculty of Hospitality and Tourism, Lincoln University College, Selangor, Malaysia

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Volume

8

Article Issue

1

Related Issue

20663

Issue Date

2019-12-01

Receive Date

2021-01-18

Publish Date

2019-12-01

Page Start

87

Page End

112

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_140935.html

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https://mjthr.journals.ekb.eg/service?article_code=140935

Order

5

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

The Effect of Trust in Supervisor on Employee Organizational Citizenship Behaviour and Knowledge Share: Evidence from the Egyptian Hospitality Industry

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Article

Created At

23 Jan 2023