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A Proposed Framework for Knowledge Transfer in ERP Implementation Projects

Article

Last updated: 27 Dec 2024

Subjects

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Tags

تکنولوجيات المعلومات والاتصالات Information Technology and Communications
علوم الحاسباتComputer Sciences .
نظم المعلومات Information Systems، وما يتفرع منها من قواعد البيانات DBs، مستودعات البيانات DWs، و بحيرات البيانات DLs إلخ.
نظم المعلومات الإدارية MIS، ونظم معلومات الأعمال BIS، نظم دعم القرارDSS

Abstract

Abstract There has been a growing increase in using Enterprise Resource Planning (ERP) systems as a business information system platform for enterprises to assists in automating and integrating its cross-functions such as inventory control, procurement, distribution, finance, and project management, etc. The implementation of such systems is a complex process, and the failure rate remains very high. According to analyst firm Gartner, approximately 75 percent of all ERP projects fail. So, implementing such systems need careful planning and guarding against factors for failure. In order to resolve this costly failure trap and maintain a success path in ERP implementation, many studies identified a set of critical success factors (CSFs) for ERP implementation and for a long time, the knowledge transfer has been recognized as one of  he key success factors of the implementation projects. Although researchers and practitioners have pointed out that  ignorance of knowledge transfer is the reason for high ERP implementation failure rate, an extra effort must be spent on  studying the factors that need to be considered when transferring the knowledge during the ERP implementation. This paper focuses on the activities of knowledge transfer within ERP systems during its implementation. Theories regarding ERP implementations, change management are combined to build a framework for knowledge transfer when implementing ERP systems. The framework is based on the extensive literature search on the ERP implementation projects plus the knowledge and experience of the authors in the subject. The purpose of proposed framework is to find activities of successful ERP implementation from the knowledge transfer perspective. This paper sets out to report on the first stage of broad study to assess the Effectiveness of implementing an enterprise resource planning system (ERP) from a knowledge transfer perspective.  

DOI

10.21608/jstc.2015.118739

Keywords

Enterprise Resource Planning (ERP), critical success factors (CSFs), knowledge transfer, Implementation Projects

Authors

First Name

Mohamed

Last Name

M. El Hadi

MiddleName

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Affiliation

Sadat Academy for Management Sciences

Email

mohamed.m.elhadi@gmail.com

City

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Orcid

-

First Name

Hossam

Last Name

El-Sobky

MiddleName

-

Affiliation

Ph.D. Candida in Computer and Information Systems

Email

-

City

-

Orcid

-

Volume

16

Article Issue

السادس عشر

Related Issue

17755

Issue Date

2015-12-01

Receive Date

2020-10-14

Publish Date

2015-12-01

Page Start

12

Page End

19

Print ISSN

2356-9697

Online ISSN

2735-4350

Link

https://jstc.journals.ekb.eg/article_118739.html

Detail API

https://jstc.journals.ekb.eg/service?article_code=118739

Order

13

Type

• البحوث والدراسات والمقالات المستوفاة للقواعد العلمیة المتعارف علیها، والتى یجریها أو یشارک فى إجرائها أعضاء هیئة التدریس والباحثون فى الجامعات ومراکز البحوث المصریة والعربیة، وذلک باللغتین العربیة والإنجلیزیة .

Type Code

1,502

Publication Type

Journal

Publication Title

مجلة الجمعية المصرية لنظم المعلومات وتکنولوجيا الحاسبات

Publication Link

https://jstc.journals.ekb.eg/

MainTitle

A Proposed Framework for Knowledge Transfer in ERP Implementation Projects

Details

Type

Article

Created At

23 Jan 2023