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276098

The Impact of Human Resources Management Practices on Organizational Performance in Hotels

Article

Last updated: 26 Dec 2024

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Abstract

Basically Human Resources Management (HRM) is a series of integrated decisions that form the employment relationship. The human resource department plays a major role in hotel industry in helping plan the system and performance standard. Human resource management methods are a crucial part of the HRM process, thus it's crucial to look into how they are being adopted in the service sector. Since the productivity and efficacy of people in firms primarily drive the service sector. This study aims to illustrate the impact of human resources management practices on organizational performance in a sample of five star hotels in Greater Cairo. To achieve this aim, a self-administered questionnaire was used to investigate the hotel employees' in terms of HR practices and its impact on organizational performance. A total of 300 forms distributed to hotel employees; 253 completed forms were valid representing 84% response rate. The findings showed that HRMP (selective hiring, employee training and compensation and rewards) positively affect organizational performance. The study recommended that hotels must have an effective recruitment strategy in order to hire qualified and competent employees.  

DOI

10.21608/mkaf.2022.276098

Keywords

human resources management, Human Resources practices, Organizational Performance

Authors

First Name

Nancy

Last Name

J. Kamel

MiddleName

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Affiliation

Cairo Higher Institute for Tourism and Hotels, Hospitality Department

Email

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City

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Orcid

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First Name

Ahmed

Last Name

M Hassanin

MiddleName

-

Affiliation

Lecture, Faculty of Tourism and Hotels , Mansoura University

Email

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City

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Orcid

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Volume

12

Article Issue

1

Related Issue

38178

Issue Date

2022-12-01

Receive Date

2022-12-26

Publish Date

2022-12-01

Page Start

413

Page End

442

Print ISSN

2537-0510

Online ISSN

2537-0545

Link

https://mkaf.journals.ekb.eg/article_276098.html

Detail API

https://mkaf.journals.ekb.eg/service?article_code=276098

Order

276,098

Type

المقالة الأصلية

Type Code

1,446

Publication Type

Journal

Publication Title

مجلة کلية السياحة والفنادق. جامعة المنصورة

Publication Link

https://mkaf.journals.ekb.eg/

MainTitle

The Impact of Human Resources Management Practices on Organizational Performance in Hotels

Details

Type

Article

Created At

23 Jan 2023