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261429

Augmented Reality Applications and their Role in Improving the Tourist Experience: Applied on Travel Agencies in Egypt

Article

Last updated: 26 Dec 2024

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Abstract

   This research aimed to understand the role of augmented reality (AR) applications (apps), especially Mobile Augmented Reality (MAR) apps, in improving the tourist experience. For this purpose, the research relied first on the theoretical framework to identify the basic concepts of the research. Second is the analytical framework, which aims to study and analyze the mechanism of AR apps, as well as AR technology opportunities in the tourism sector. The field study included (402) questionnaires that were distributed to tourists who deal with travel agencies in Egypt, provided that they had used one of the AR applications in the tourism field. The various outcomes were obtained by reviewing some applications implemented in the tourism experience in countries other than Egypt that used AR technologies and MAR apps. To assist travel agencies in Egypt in developing innovative ways to use this technology to improve the tourism experience. Some results of the research were represented in the following points: AR applications are used to display important cultural items and locations by superimposing virtual data onto the physical space where they were originally located. Besides, there are a variety of AR devices that can be used in the tourism domain, but smartphones are the most common. Tourists can use AR apps to explore destinations, towns, museums, and historical sites by adding new layers to their reality, creating a new immersive and dynamic experience. Based upon the findings, some recommendations were suggested.  

DOI

10.21608/mkaf.2022.261429

Keywords

Tourist experience, augmented reality, Travel Agencies

Authors

First Name

Arwa

Last Name

A. Ali Abd El-Ghany

MiddleName

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Affiliation

PHD's Researcher in Tourist Guidance, Faculty of Tourism and Hotels, Mansoura University

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First Name

Rania

Last Name

M. Bahaa El Din

MiddleName

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Affiliation

Professor in Tourism Department, Faculty of Tourism and Hotels, Mansoura University

Email

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City

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Orcid

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First Name

Doaa

Last Name

Samir M. Hizah

MiddleName

-

Affiliation

Professor in Tourism Department, Faculty of Tourism and Hotels, Mansoura University

Email

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City

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Orcid

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Volume

11

Article Issue

6

Related Issue

36798

Issue Date

2022-06-01

Receive Date

2022-09-27

Publish Date

2022-06-01

Page Start

309

Page End

348

Print ISSN

2537-0510

Online ISSN

2537-0545

Link

https://mkaf.journals.ekb.eg/article_261429.html

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https://mkaf.journals.ekb.eg/service?article_code=261429

Order

16

Type

المقالة الأصلية

Type Code

1,446

Publication Type

Journal

Publication Title

مجلة کلية السياحة والفنادق. جامعة المنصورة

Publication Link

https://mkaf.journals.ekb.eg/

MainTitle

Augmented Reality Applications and their Role in Improving the Tourist Experience: Applied on Travel Agencies in Egypt

Details

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Article

Created At

23 Jan 2023