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107063

THE ROLE OF SOUVENIRS AND HANDICRAFTS IN ACHIEVING TOURISTS’ SATISFACTION "APPLIED ON LUXOR CITY"

Article

Last updated: 26 Dec 2024

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Abstract

Souvenirs and handicrafts of a destination arevery important to most of travellers and tourists through their travel experience. As they always keen on having a tangible object to take home, which represents the places they have visited, the sightseeing they have seen, and the memories they have made.Since tourism is considered a complex industry, which consists of numerous services, facilities, and activities with a lot of intangible items that forms the whole tourist experience, the souvenir is the only tangible item that can be retained from this visited destination.Therefore, it is crucial to maintain a satisfying service at the souvenir and handicraft sector, to achieve tourists' satisfactionat the destination. The objective of this research is to determine to what extent does buying souvenirs and handicrafts affects the tourists' overall satisfaction.  Questionnaires were distributed on a random sample of tourists at Luxor city. The overall findings refer to the importance of visiting destination's bazars and its effect on tourists' overall satisfaction to get a souvenir that reminds them with the destination.Results have revealed that there is a positive and significant relationship between bazars' staff treatment, scamming, crowd, product variety and hassle with tourist's' satisfaction

DOI

10.21608/mkaf.2019.107063

Keywords

Souvenir, handcrafts, Satisfaction, Hand-made, Bazars

Authors

First Name

Noha Abou El Gheit

Last Name

Dawood

MiddleName

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Affiliation

Faculty of Tourism and Hotels – Luxor University

Email

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City

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Orcid

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First Name

Rania Mohamed Bahaa

Last Name

El- Din

MiddleName

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Affiliation

Faculty of Tourism and Hotels – Mansoura University

Email

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City

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Orcid

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Volume

6

Article Issue

6

Related Issue

16193

Issue Date

2019-12-01

Receive Date

2019-11-11

Publish Date

2019-12-01

Page Start

66

Page End

106

Print ISSN

2537-0510

Online ISSN

2537-0545

Link

https://mkaf.journals.ekb.eg/article_107063.html

Detail API

https://mkaf.journals.ekb.eg/service?article_code=107063

Order

16

Type

المقالة الأصلية

Type Code

1,446

Publication Type

Journal

Publication Title

مجلة کلية السياحة والفنادق. جامعة المنصورة

Publication Link

https://mkaf.journals.ekb.eg/

MainTitle

THE ROLE OF SOUVENIRS AND HANDICRAFTS IN ACHIEVING TOURISTS’ SATISFACTION "APPLIED ON LUXOR CITY"

Details

Type

Article

Created At

23 Jan 2023