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95543

The use of electronic coupons in travel agencies: An exploratory study applied on Egyptian and US travel agents

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Last updated: 26 Dec 2024

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Abstract

This study explores the perception of travel agents towards using e-coupons. Two measurement scales were developed to assess and compare perceptions of travel agents that use e-coupons and those who do not in both Egypt and USA. The study examines the effect of positive outcomes of applying e- coupon strategy on travel agents' satisfaction and the impact of challenges facing travel agents on their future intentions. Furthermore, it explores the effect of objectives of using e-coupons on future intentions of travel agents not apply e-coupons. Significant differences between the two groups are investigated. The Study reveals that US travel agents have higher positive appreciation of e-coupons and lower perception of negative outcomes and challenges associated with using e-coupons than Egyptian travel agents. Several managerial and marketing implications and future research are also discussed.

DOI

10.21608/ijaf.2017.95543

Keywords

Electronic coupons (e-coupons), Travel Agencies, group-buying coupon websites, social couponing websites

Authors

First Name

Mona

Last Name

Elmoghazy

MiddleName

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Affiliation

Tourism Studies, Faculty of Tourism and Hotel Management, Helwan University, Cairo, Egypt

Email

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City

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Orcid

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First Name

Hend

Last Name

Hamed

MiddleName

-

Affiliation

Tourism Studies, Faculty of Tourism and Hotel Management, Helwan University, Cairo, Egypt

Email

-

City

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Orcid

-

Volume

3

Article Issue

3

Related Issue

14403

Issue Date

2017-10-01

Receive Date

2020-06-13

Publish Date

2017-10-01

Page Start

246

Page End

277

Print ISSN

2636-4255

Online ISSN

2636-4263

Link

https://ijaf.journals.ekb.eg/article_95543.html

Detail API

https://ijaf.journals.ekb.eg/service?article_code=95543

Order

10

Type

Original Article

Type Code

1,319

Publication Type

Journal

Publication Title

International Academic Journal Faculty of Tourism and Hotel Management

Publication Link

https://ijaf.journals.ekb.eg/

MainTitle

The use of electronic coupons in travel agencies: An exploratory study applied on Egyptian and US travel agents

Details

Type

Article

Created At

23 Jan 2023