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Sales Force Effectivenessin the Face of Global Competition : Determination of the Best Predictors Of Performance

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Last updated: 04 Jan 2025

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Abstract

The primary objective of this study was to analyze and assess factors that may relate to sales force effectiveness with an end goal of identifying characteristics that provide valid and reliable predictions of sales force effectiveness. Subsidiary objectives (a) identified factors that best predict sales performance in global operations in industrial goods and (b) development of a classification system for sales performance.Data were collected from a globally operating industrial goods manufacturer. Hypotheses were tested through the application of several statistical procedures. Statistical procedures applied included (a) factor analysis, (b) discriminant analysis, (c) GLM MANOVA, (d) multiple regression analysis, and (e) descriptive statistical analysis.The study findings demonstrated the reliability and validity of applying personality tests as a means of predicting levels of sales force performance. The study also found that women were underrepresented in industrial goods sales, although the personality testing and performance ratings on which the data for this study were based indicated that women can perform at high levels in industrial goods sales. It was recommended that the rating system validated by the study findings should be implemented by the participating company.

DOI

10.21608/caf.2007.128519

Authors

First Name

Faisal

Last Name

Alhamd

MiddleName

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Affiliation

Kuwait

Email

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City

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Orcid

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First Name

Nasser

Last Name

Alaneezy

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-

Affiliation

Kuwait

Email

-

City

-

Orcid

-

Volume

27

Article Issue

1

Related Issue

19111

Issue Date

2007-01-01

Receive Date

2006-03-08

Publish Date

2007-01-01

Page Start

98

Page End

131

Print ISSN

1110-4716

Online ISSN

2682-4825

Link

https://caf.journals.ekb.eg/article_128519.html

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https://caf.journals.ekb.eg/service?article_code=128519

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14

Publication Type

Journal

Publication Title

التجارة والتمويل

Publication Link

https://caf.journals.ekb.eg/

MainTitle

Sales Force Effectivenessin the Face of Global Competition : Determination of the Best Predictors Of Performance

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Article

Created At

22 Jan 2023