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272486

Holy Family’s Journey in Wadi El Natroun: Investigating Hospitality Marketing Mix, Visitors’ Satisfaction and barriers

Article

Last updated: 25 Dec 2024

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Tags

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Abstract

The Holy Family's Journey in Wadi El Natroun is a religious tourist destination for visitors from inside and outside Egypt. Hence, the current research mainly aimed to investigate the quality of marketing mix in this destination and its impact on the visitors' satisfaction. It also aimed to determine the barriers that may moderate the impact of marketing mix on the visitors' satisfaction.
The target participants were the visitors of the four monasteries in Wadi El Natroun. Random sampling was employed to ensure equal allocation among visitors. The results clarified the significant impact of seven elements of marketing mix on visitors' satisfaction. Results also showed the moderating role of many barriers in the relationship between the marketing mix and the visitors' satisfaction. Finally, the current research provides recommendations to decision makers to achieve the visitors' satisfaction in the Holy Family's Journey in Wadi El Natroun.
Keywords: Marketing mix, visitors'' satisfaction, the Holy Family's Journey, Wadi El Natroun

DOI

10.21608/sis.2022.174196.1095

Keywords

marketing mix, visitors'' satisfaction, the Holy Family’s Journey, Wadi El Natroun

Authors

First Name

Engy

Last Name

Zaki

MiddleName

Malak

Affiliation

Instructor, Hotel Management Department, Faculty of Tourism and Hotels, Matrouh University

Email

envy.malak100@gmail.com

City

-

Orcid

-

First Name

Mohamed

Last Name

Abdien

MiddleName

Kamal

Affiliation

Associate Professor, Hotel Studies Department, Faculty of Tourism and Hotels, Alexandria University

Email

mohamed_kamal260@alexu.edu.eg

City

-

Orcid

-

First Name

Tarek

Last Name

Elsherie

MiddleName

Abdelfattah

Affiliation

Professor, Hotel Management Department, Faculty of Tourism and Hotels, Matrouh University

Email

t.elsherie@mau.edu.eg

City

-

Orcid

-

Volume

5

Article Issue

1

Related Issue

38029

Issue Date

2022-12-01

Receive Date

2022-11-12

Publish Date

2022-12-01

Page Start

129

Page End

143

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_272486.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=272486

Order

272,486

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

Holy Family’s Journey in Wadi El Natroun: Investigating Hospitality Marketing Mix, Visitors’ Satisfaction and barriers

Details

Type

Article

Created At

22 Jan 2023