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244360

Integrated Marketing Communications as a Key Strategic Element to Improve Value Co-creation for Customers of Egyptian Tourism Companies

Article

Last updated: 25 Dec 2024

Subjects

-

Tags

• Tourism &Hospitality Education

Abstract

Abstract
Integrated marketing communications (IMC) represent the integration, coordination and integration of efforts and activities that take place through various means of communication with the target audience. As a result, the study seeks to uncover the relationship between the dimensions of IMC and value co-creation, as well as to assess the possible influence of these dimensions on improving value co-creation.The survey method (420 forms) was used in the field study, which was focused at a sample of tourists in Egypt. SPSS V25 was used to perform statistical analysis on the data. The findings concluded that the level of adoption of the IMC dimensions by Egyptian tourism companies was very high and high, except for the event sponsorship dimension, which the customers agreed was a weakness of the surveyed tourism companies' adoption of this dimension within their marketing plans; the presence of a positive significant impact of the IMC dimensions on improving value co-creation; There are statistically significant disparities in the attitudes of tourist company clients concerning the dimensions of value co-creation based on the length of time they have dealt with the company. The study suggests that tourism companies rely more on their consumers by encouraging them to submit proposals for new services and soliciting their feedback on the new services that the company plans to adopt in the future, especially during times of crisis in the tourism industry.

DOI

10.21608/sis.2022.144044.1062

Keywords

Integrated Marketing Communications, Egyptian tourism companies, value co-creation, Egypt

Authors

First Name

Siham

Last Name

Abotaleb

MiddleName

A

Affiliation

Tourism Studies Department, Higher Institute of Tourism and Hotels, King Mariout - Alexandria, Egypt; Hospitality and Tourism, Applied College, Taibah University, Saudi Arabia.

Email

dr.sihamabotaleb2014@gmail.com

City

-

Orcid

-

First Name

Ahmed

Last Name

Elnagar

MiddleName

K

Affiliation

Hotel Management, Faculty of Tourism and Hotel Management, Suez Canal University, Ismailia 41522, Egypt; Administrative and Financial Sciences Department, Applied College, Taibah University, Saudi Arabia.

Email

ahmed_karam@tourism.suez.edu.eg

City

-

Orcid

-

Volume

4

Article Issue

2

Related Issue

35049

Issue Date

2022-06-01

Receive Date

2022-06-11

Publish Date

2022-06-01

Page Start

243

Page End

264

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_244360.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=244360

Order

11

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

Integrated Marketing Communications as a Key Strategic Element to Improve Value Co-creation for Customers of Egyptian Tourism Companies

Details

Type

Article

Created At

22 Jan 2023