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241780

The Effect of Internal Marketing on Innovation in Hotels

Article

Last updated: 25 Dec 2024

Subjects

-

Tags

• Tourism & Marketing

Abstract

This study aims to investigate the effect of internal marketing on innovation in hotels. When the related literature was reviewed, the relationship between internal marketing and innovation were hypothesized. The study focused on internal marketing as an independent variable and innovation as a dependent variable. The study was based on the quantitative method. Data was collected using a questionnaire to test the hypothesis of the study. Data was collected from (392) managers, supervisors, and employees working in these hotels in the greater Cairo governorate. Results and hypotheses have been analyzed and tested through SPSS V.16.0 and the partial least squares (PLS.3). The results indicated that there is a significant effect of internal marketing on innovation. Furthermore, these results hold important implications theoretically and practically for hotels. The study also made a number of recommendations, including the importance of maintaining the level achieved by the adoption of internal marketing, and further improving the innovation of surveyed hotels.

DOI

10.21608/sis.2022.127022.1042

Keywords

Hospitality Industry, marketing, Internal marketing, Innovation

Authors

First Name

Abdelaziz

Last Name

Nasef

MiddleName

Mohamed

Affiliation

Faculty of tourism and hotels Uiversity of sadat city

Email

abdelazizmohamedaborya@gmail.com

City

Behira

Orcid

-

First Name

Mohamed

Last Name

Mohamed

MiddleName

AboTaleb

Affiliation

Professor of Hotel Studies Faculty of Tourism and Hotels University of Sadat City

Email

gori_mido@yahoo.com

City

-

Orcid

-

First Name

Emad

Last Name

Abdelaal

MiddleName

Mohamed

Affiliation

Associate Prof. of Hotel Studies Faculty of Tourism and Hotels University of Sadat City

Email

emadabdelaal2002@yahoo.com

City

-

Orcid

-

First Name

Marwa

Last Name

Abouraia

MiddleName

Gamal

Affiliation

Associate Prof. of Hotel Studies Faculty of Tourism and Hotels University of Sadat City

Email

marwa.abouraia@yahoo.com

City

-

Orcid

-

Volume

4

Article Issue

1

Related Issue

34732

Issue Date

2022-06-01

Receive Date

2022-03-12

Publish Date

2022-06-01

Page Start

37

Page End

54

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_241780.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=241780

Order

3

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

The Effect of Internal Marketing on Innovation in Hotels

Details

Type

Article

Created At

22 Jan 2023