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175270

القيادة الخادمة وعلاقتها بمستوي الضغوط المهنية للعاملين بالفنادق

Article

Last updated: 25 Dec 2024

Subjects

-

Tags

Hospitality Management

Abstract

Application servant leadership has become essential in hospitality establishments, because of changes and fluctuations faced by today's business environment. Which imposed many challenges to those establishments. This study was aimed at exploring the impact of servant leadership on reducing employees' occupational stressors relationship five-star hotels in Cairo. to achieve this, a questionnaire consisting of 31 phrases was designed. Data was gathered from 383 employees from some of five-star hotels in Cairo. results are showing that There are many hospitality organizations that value servant leadership. In the business world it is reported that Fortune-listed companies (2019), such as Marriott International Chain ranked thirty- first, Four Seasons Hotels ranked eighty-nine, apply servant leadership principles in their business operations. The results proved that servant leadership is high in five-star hotels in Cairo with mean (3.85). The results also indicate a low level of employees' occupational stressors relationship in five-star hotels in Cairo with a mean (1.93). The results reveal a statistically significant effect of servant leadership on reducing employees' occupational stressors relationship five-star hotels in Cairo.

DOI

10.21608/sis.2021.67597.1013

Keywords

servant leadership, Five-star Hotels, Occupational Stressors

Authors

First Name

Mohamed

Last Name

Mohamed

MiddleName

Said Ibrahim

Affiliation

Faculty of Tourism & Hotels, University of Sadat City

Email

mohamed.eta2020@gmail.com

City

Ashmoun- Menoufia

Orcid

-

First Name

Mohamed

Last Name

Mohamed

MiddleName

Abou Taleb

Affiliation

Faculty of Tourism & Hotels, University of Sadat City

Email

mohamedaboutaleb73@gmail.com

City

Menoufia

Orcid

-

First Name

Gehan

Last Name

Abbas

MiddleName

El Amir

Affiliation

Faculty of Tourism & Hotels, University of Sadat City

Email

jehanabbas68@yahoo.com

City

القاهرة

Orcid

-

First Name

Haitham

Last Name

El Sawalhy

MiddleName

Abdel Razek

Affiliation

Faculty of Tourism & Hotels, University of Sadat City

Email

dr.sawalhy@yahoo.com

City

Cairo

Orcid

-

Volume

2

Article Issue

1

Related Issue

25415

Issue Date

2021-06-01

Receive Date

2021-03-13

Publish Date

2021-06-01

Page Start

72

Page End

89

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_175270.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=175270

Order

5

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

القيادة الخادمة وعلاقتها بمستوي الضغوط المهنية للعاملين بالفنادق

Details

Type

Article

Created At

22 Jan 2023