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211327

Standardization or Localization – Organizational Communication on Social Media from a Cultural Perspective

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Last updated: 22 Jan 2023

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Abstract

A few years back, globalization and standardization were considered to be the paradigms in the area of international business. But, with changing times, it has lost its lustre considering the branding perspective in global brands. The consumers do not feel connected with highly standardized products and centralized decision-making; most global brands have even stopped any relationship with the typical standardization strategy for communication. Therefore, there is seen a rise in the influence of the localization strategies in communication. A new term is seen emerging lately, and that is 'glocalization' that encourages all the global brands to think internationally while they should act locally. Thus, this paper discusses whether global brands should localize or standardize their communication strategies using social media to be successful. The degree of cultural adaptation of web content impacts the perception of customers on the site's effectiveness. Some consumers prefer localized web content in culturally different areas, whereas some countries prefer localized web content. Keeping all these aspects in mind, organizations need to develop proper communication strategies using social media to be effective in the market and to create a strong brand image.

DOI

10.21608/ejsc.2021.211327

Keywords

Standardization - Localization, Organizational Communication - Social Media - Globalization of Markets

Authors

First Name

Maha

Last Name

Alshoaibi

MiddleName

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Affiliation

Assistant Professor, Department of Mass Communication, College of Mass Communication - King Bin Abdulaziz University

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Volume

2021

Article Issue

77 (الجزء الأول)

Related Issue

29716

Issue Date

2021-10-01

Receive Date

2021-12-29

Publish Date

2021-10-01

Page Start

1

Page End

24

Print ISSN

1110-5836

Online ISSN

2682-4647

Link

https://ejsc.journals.ekb.eg/article_211327.html

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https://ejsc.journals.ekb.eg/service?article_code=211327

Order

14

Type

المقالة الأصلية

Type Code

1,253

Publication Type

Journal

Publication Title

المجلة المصرية لبحوث الأعلام

Publication Link

https://ejsc.journals.ekb.eg/

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Article

Created At

22 Jan 2023