Beta
258054

The Driving Factors of Online Repurchase Intention among Egyptian Internet Users: An Extended UTAUT Perspective

Article

Last updated: 22 Jan 2023

Subjects

-

Tags

-

Abstract

The COVID-19 crisis has considerably affected consumers behavior and led to an increase in the share of electronic commerce. Understanding factors making Internet users continue to purchase their products from websites is essential for the prosperity of electronic commerce. This study empirically examines the relationships between seven factors and online repurchase intention among Egyptians' Internet users. The seven factors are website quality, perceived risk, perceived enjoyment, Internet facilitating conditions, effort expectancy, performance expectancy, online purchase intention. Data, 329 respondents, was collected using an online structured questionnaire. Structural equation modelling was conducted to test the hypotheses and model fit. The findings of this research supported the applicability of the unified technology acceptance and use theory for modelling online repurchase behavior in an emerging economy. This study enlightened the importance of perceived enjoyment and website quality on the decision of Egyptian Internet users to continue shopping online. There is a significant positive relationship between web quality, effort expectancy and the perceived enjoyment. Likewise, there has been a significant positive relationship between performance expectancy, perceived enjoyment, web quality, and online purchase intention. Perceived enjoyment totally mediated the relationship between effort expectancy and repurchase; and partially mediated the relationship between websites quality and online purchase intention. Furthermore, the findings confirmed the importance of integrating risk when studying technology adoption factors in the consumer context. Financial risk has a direct negative impact on online purchase intention and an indirect one on online repurchase intention. Also, Internet facilitating conditions are negatively associated with perceived risk.

DOI

10.21608/cfdj.2023.258054

Keywords

Online Repurchase Intention, website quality, UTAUT, Structure Equation Modelling, Online Consumer Behavior, Egypt

Authors

First Name

Mayada M.

Last Name

Aref

MiddleName

-

Affiliation

قسم الحوسبة الإجتماعية، کلية الاقتصاد والعلوم السياسية، جامعه القاهرة

Email

mayadaaref@feps.edu.eg

City

القاهرة

Orcid

0000-0003-2774-9903

First Name

ahmed A.okasha

Last Name

okasha

MiddleName

-

Affiliation

قسم الحوسبة الاجتماعيه، کلية الاقتصاد والعلوم السياسية، جامعة القاهره، القاهرة، مصر

Email

aokasha@feps.edu.eg

City

الجيزه

Orcid

-

Volume

4

Article Issue

1

Related Issue

36526

Issue Date

2023-01-01

Receive Date

2022-05-19

Publish Date

2023-01-01

Page Start

511

Page End

545

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_258054.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=258054

Order

19

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

MainTitle

-

Details

Type

Article

Created At

22 Jan 2023