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129339

Integrating student engagement with the DeLone & McLean model to assess the effectiveness of Online Learning System during COVID-19 pandemic

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Last updated: 22 Jan 2023

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Abstract

The Coronavirus pandemic has created significant challenges for higher education institutions and rushed them toward the utilization of IT resources to practice online learning as a replacement of the face-to-face classrooms. This study aims to assess the effectiveness of the online learning system (OLS) in driving student engagement and generating positive performance impact during the Coronavirus outbreak. A conceptual model is proposed by adopting the D&M model to examine the impact of the OLS overall quality dimensions (system quality, information quality, and service quality) on student's performance impact and to study the mediating effect of actual use, student satisfaction, and student engagement on this relationship. By depending on a sample of 781stuents at both ungraduated and postgraduate levels enrolled at public universities in Egypt, using a self-administrated online survey to collect the data and SEM-PLS to analyze the data. The results indicate the significance of OLS quality dimensions direct effect on actual use, student satisfaction, student engagement and performance impact. Also, student engagement has the highest direct effect on performance impact and indirectly it enhances the relationship between overall quality dimensions and performance impact. These findings suggest several theoretical and managerial implications which specifically highlight the importance of overall quality and student engagement as determinants of OLS effectiveness.

DOI

10.21608/cfdj.2020.129339

Keywords

Online Learning system, student engagement, performance impact, D&M model

Authors

First Name

ريهام شوقي

Last Name

ابراهيم

MiddleName

-

Affiliation

ادارة الاعمال (تسويق)٬ کلية التجارة - جامعة طنطا - الغربية٬ جمهورية مصر العربية

Email

reham.ibrahim@commerce.tanta.edu.eg

City

-

Orcid

0000-0003-4640-5241

First Name

وليد

Last Name

عفيفي

MiddleName

-

Affiliation

جامعة کفرالشيخ - کلية التجارة - قسم الاحصاء والرياضيات والتأمين

Email

waleedafify1977@gmail.com

City

طنطا

Orcid

0000-0002-0584-075X

First Name

Reda

Last Name

Abdelkareem

MiddleName

-

Affiliation

Business Adminstration, Faculty of Commerce, Kafrelsheikh University, Egypt,

Email

reda.abdelkareem@com.kfs.edu.eg

City

-

Orcid

-

Volume

2

Article Issue

العدد الأول - الجزء الأول

Related Issue

19258

Issue Date

2021-01-01

Receive Date

2020-08-04

Publish Date

2021-01-01

Page Start

384

Page End

424

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_129339.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=129339

Order

13

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

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Article

Created At

22 Jan 2023