Hajj is the largest annual gathering of Muslims, during which more than two million people from different parts of the world come together in a small region. Therefore, the idea behind this research stems from a deep interest in giving due care to Hajj and Umrah performers in line with the Kingdom of Saudi Arabia's 2030 vision, by rendering top-notch services to pilgrims. The current research aims to analyze the bags available in the local markets in light of ergonomics. This is along with identifying the factors that impact the selection of bags by Hajj and Umrah performers. The research adopts the descriptive analytical approach due to its appropriateness to fulfill the objectives of the research. The researcher conducted a pilot study that played a major role before conducting a large-scale research project as it was composed of small-sized, preliminary studies aiming at finding out whether the basic components of the main study can be achieved. The pilot study aims to identify the types of bags used by Hajj and Umrah performers, explore the problems associated with bags used, and understand the factors that pilgrims' choices. This is achieved through describing and inferring the relationship between ergonomics and bag design. Data were collected from fifty Hajj and Umrah performers through a questionnaire, according to which the factors impacting the choice and use of the Hajj bag will be identified. The researcher recommended conducting future research related to the pilot study to propose new designs for smart bags for Hajj and Umrah performers. The researcher recommends that the new bags be provided free of charge by the Ministry of Hajj as pilgrims prefer.