241079

Effectiveness of CHATBOT Advertising on Consumer Buying Decision: An Analytical Study

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

Chatbot become popular now-a-days and catching audience`s attention as active of advertising attraction and communication tool. Advertisements in active websites respond intelligently like human, so the specific function for a Chatbot. This study addresses the effectiveness of design and functionality of a Chatbot in brand advertising mechanism to create eye flow in e-advertising ads entire web site, that can create ability for increasing positive buying decisions. Therefore, the authors will also focus on Chatbots could be usefulness and techniques used while designing a brand`s Chatbot. Qualitative and analysis data are conducting the results through the theory of grounded theory and the technology of acceptance model (TAM) which aims to explain the relationship between attitudes and behaviors within Sephora's and Mastercard's audience action as a study sampling, have a significant influence on perceived usefulness, perceived ease of use, attitude toward usage and intention to use. The data collected from literature study affinity diagramming and Atlas. ti, a software program for analyzing qualitative data.

DOI

10.21608/jdsaa.2022.121166.1158

Keywords

Chatbots, Brand Personality, Buying Decision, The Grounded theory, The Technology of Acceptance Model

Authors

First Name

Bassant

Last Name

Eyada

MiddleName

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Affiliation

City University, College of Ajman, Ajman, UAE.

Email

bassant.eyada@gmail.com

City

-

Orcid

-

First Name

Nashwa

Last Name

Ahmed

MiddleName

-

Affiliation

City University, College of Ajman, Ajman, UAE.

Email

-

City

Ajman

Orcid

-

Volume

3

Article Issue

2

Related Issue

34671

Issue Date

2022-06-01

Receive Date

2022-02-10

Publish Date

2022-06-01

Page Start

74

Page End

87

Print ISSN

2682-2148

Online ISSN

2682-2156

Link

https://jdsaa.journals.ekb.eg/article_241079.html

Detail API

https://jdsaa.journals.ekb.eg/service?article_code=241079

Order

5

Type

Original Article

Type Code

1,144

Publication Type

Journal

Publication Title

Journal of Design Sciences and Applied Arts

Publication Link

https://jdsaa.journals.ekb.eg/

MainTitle

Effectiveness of CHATBOT Advertising on Consumer Buying Decision: An Analytical Study

Details

Type

Article

Created At

22 Jan 2023