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216181

Using Online Visual Merchandising to Enhance Web Usability (A study on E-government websites in Egypt)

Article

Last updated: 25 Dec 2024

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Tags

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Abstract

Every business website, blog, and online store aspires to enhance traffic, brand loyalty and customer engagement in order to boost sales. Changes that happen in online visual merchandising strategies can help to improve the virtual environment by responding to consumer needs for online sensory experiences and easy access to information.
Enhanced human-computer interaction (HCI) knowledge organization to support interface and web design activities, complementing recognized and effective usability methods (such as usability testing, etc.)
Affecting design elements are identified through web content analysis, the results of which are utilized to develop specific implications for improving web accessibility for people with physical or visual impairments.
Therefore, this paper aims to apply a mixed-methods approach to examine e-government websites in Egypt in order to reveal the usability strategies and accessibility used in developing its user interface.
This study focuses on if there is a hypothesized link between the visual merchandising techniques used on those sites and the efficiency of e-government and e-commerce/e-service sites (as measured by traffic data).
Developing new design models for differencing user groups and implementing web accessibility strategy are emphasized as vital steps towards effective information dissemination via e-government websites have been suggested as one of the finest steps towards making the web content accessible for users with differing needs.

DOI

10.21608/jdsaa.2021.96316.1129

Keywords

Online visual merchandising, E-government, Usability testing

Authors

First Name

Alaa

Last Name

El-Gammal

MiddleName

-

Affiliation

Graphics and Media Arts Dep., Faculty of Arts and Design, MSA University

Email

alaa.elgammal93@gmail.com

City

-

Orcid

0000-0002-3304-7345

First Name

Tamer

Last Name

Abdellatif

MiddleName

-

Affiliation

Faculty of Applied Arts, Helwan university , Advertising Department

Email

proftamer@gmail.com

City

-

Orcid

0000-0003-3193-0051

First Name

Dina

Last Name

Abboud

MiddleName

-

Affiliation

Graphics and Media Arts Dep., Faculty of Arts and Design, MSA University

Email

dgabboud@msa.eun.eg

City

-

Orcid

-

Volume

3

Article Issue

1

Related Issue

30493

Issue Date

2022-01-01

Receive Date

2021-09-15

Publish Date

2022-01-01

Page Start

90

Page End

96

Print ISSN

2682-2148

Online ISSN

2682-2156

Link

https://jdsaa.journals.ekb.eg/article_216181.html

Detail API

https://jdsaa.journals.ekb.eg/service?article_code=216181

Order

7

Type

Original Article

Type Code

1,144

Publication Type

Journal

Publication Title

Journal of Design Sciences and Applied Arts

Publication Link

https://jdsaa.journals.ekb.eg/

MainTitle

Using Online Visual Merchandising to Enhance Web Usability (A study on E-government websites in Egypt)

Details

Type

Article

Created At

22 Jan 2023