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171327

Factors Affecting Nurses’ Experiences Related to Current Handover Process between Emergency Department and In-patient Units

Article

Last updated: 25 Dec 2024

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Abstract

Handover process is fundamental and crucial component of patient safety care. Communication failure constitutes a major source of medical mistakes or sentinel events. So the study aimed to assess factors affecting nurses' experiences related to current handover process between emergency department and in-patient units.A cross- section, correlational design was used. The study was conducted at Tanta University Emergency Hospital, (60) nurses were included. One Structured Questionnaire was used; including three parts Nursing Satisfaction with Handover, Current Handover Process Quality, and Information Inventory Provided in Current Handover Process. (33.3%) of the nurses reported they rarely had opportunity to ask questions and to clarify information during handover process. (77%) of them were dissatisfied with the current handover process. (30%) reported they experienced error during handover process due to ineffective communication. (45% and 31%) of the nurses viewed that providing accurate and honest information and availability of structured standardized process is important to improve handover process. 49.9% of the nurses viewed they did not provide total information during handover process So, we recommended establishing standardized tools according to ED context and each inpatient unit to optimize the quality of handover process, and conduct training programs to enhance nurses' satisfaction by helping them to gain knowledge and apply tools to manage the intricate nature of handover process.

DOI

10.21608/tsnj.2021.171327

Authors

First Name

Shereen

Last Name

Dorgahm

MiddleName

R.

Affiliation

Assistant professor of nursing Administration Faculty of Nursing, Tanta University

Email

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City

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Orcid

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First Name

Heba

Last Name

Obied

MiddleName

K.

Affiliation

Assistant professor of nursing Administration,Faculty of Nursing, Tanta University

Email

-

City

-

Orcid

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Volume

20

Article Issue

1

Related Issue

24897

Issue Date

2021-02-01

Publish Date

2021-05-01

Page Start

182

Page End

200

Print ISSN

2314-5595

Online ISSN

2735-5519

Link

https://tsnj.journals.ekb.eg/article_171327.html

Detail API

https://tsnj.journals.ekb.eg/service?article_code=171327

Order

7

Type

Original Article

Type Code

1,053

Publication Type

Journal

Publication Title

Tanta Scientific Nursing Journal

Publication Link

https://tsnj.journals.ekb.eg/

MainTitle

Factors Affecting Nurses’ Experiences Related to Current Handover Process between Emergency Department and In-patient Units

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Type

Article

Created At

22 Jan 2023