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Communication problems facing nursing staff during their interaction with hospitalized mentally ill patients.

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Last updated: 25 Dec 2024

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Abstract

Good communication between nurses and patients is essential for the successful outcome of individualized nursing care of each patient. Psychiatric nurses have been criticized for their lack of interaction and therapeutic engagement with patients. Many variables within the psychiatric setting affect communication. For example, factors related to the individual nurse, environment, patient and organization. This study aimed to assess communication problems that face nursing staff during their interaction with hospitalized mentally ill patients in psychiatric hospitals. The study was conducted in Tanta Mental Health Hospital which is affiliated to Ministry of Health & population. The study subjects include all nurses working in Tanta Mental Health Hospital (80) of both sexes. Two tools were used by the researcher to collect the necessary data. Tool (1) Factors that hinder effective communication between nurses & patients, structured questionnaire, and Tool (2) Nurses communication skills observational sheet. The main results revealed that all nursing staff are facing problems during their interaction with hospitalized mentally ill patients in psychiatric hospital, it was found that 70% of nurses reported that the failure to clarify roles and responsibilities of each member of the team always hinder communication, and also three- quarters of nurses (75.1%) reported that too much papers work and waste of time always hinder communication, It was obvious that more than half of the sample 63.3% reported that patients who are slow in response always hinder communication, 67.6% reported that the aggressive behaviors of patients always hinder communication, It was concluded that all nursing staff face problems during their interaction with hospitalized mentally ill patients in psychiatric hospitals but with varying degrees. Also, all nursing staff experience difficulties in communication skills but with varying degrees, so it was recommended that nurse communicators need support in order to be effective. Training programs are needed for hospital staff about effective communication to improve their interaction with patients.

DOI

10.21608/tsnj.2015.74488

Keywords

Key terms, communication, problems, nurses, mentally ill patient

Authors

First Name

Walaa

Last Name

Abd Elaziz

MiddleName

Saber

Affiliation

Bachelor of Nursing Faculty of Nursing, Tanta University

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Orcid

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First Name

Mervat

Last Name

shalaby

MiddleName

Hosney

Affiliation

Assistant professor of Psychiatric and Mental Health Nursing, Faculty of Nursing, Tanta University

Email

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City

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Orcid

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First Name

Zebeda

Last Name

Elsherif

MiddleName

Abd El Gawad

Affiliation

lecturer of Psychiatric and Mental Health Nursing, Faculty of Nursing, Tanta University

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City

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Orcid

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Volume

9

Article Issue

2

Related Issue

11212

Issue Date

2015-11-01

Receive Date

2015-08-15

Publish Date

2015-11-01

Page Start

90

Page End

120

Print ISSN

2314-5595

Online ISSN

2735-5519

Link

https://tsnj.journals.ekb.eg/article_74488.html

Detail API

https://tsnj.journals.ekb.eg/service?article_code=74488

Order

4

Type

Original Article

Type Code

1,053

Publication Type

Journal

Publication Title

Tanta Scientific Nursing Journal

Publication Link

https://tsnj.journals.ekb.eg/

MainTitle

Communication problems facing nursing staff during their interaction with hospitalized mentally ill patients.

Details

Type

Article

Created At

22 Jan 2023