Beta
71179

Effect of Education Program about Psychiatric Outpatient Follow- up visit on Patient’s Awareness and Satisfaction of Outpatient Psychiatric Services

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

-

Abstract

Psychiatric patients' awareness regarding importance of outpatient's services has acquired great importance. Patient satisfaction is playing an increasingly important role in quality of care reforms and health-care delivery. The study aimed to determine the effect of educational program about psychiatric outpatient follow- up on patient's awareness and satisfaction of outpatient psychiatric services. Quasi experimental research design was used . The present study was conducted at psychiatric outpatient clinic at Tanta Mental Health Hospital. Sixty of psychiatric patients attended to outpatient's clinic for six month. Two tools were used to collect data for the study .Structured Interview for patients' awareness of outpatient services and Client Satisfaction Questionnaire, to assess client satisfaction with treatment. Results of the study indicated that. There was a significant relation between the patient's level of satisfaction with outpatient's services before and after education program. It was concluded that the implementation of educational program about importance of outpatient services and follow up lead to improve the patient's level of awareness and satisfaction with these services. The study recommended Future research, to identify those specific factors, which this study could not probe into, to help devise plans for improving the service in accordance with expectations and needs of the patients and their caregivers, for better satisfaction with care and improved services.

DOI

10.21608/tsnj.2017.71179

Keywords

Key words: psychiatric patient, Satisfaction, awareness and outpatient services

Authors

First Name

Zebeda

Last Name

Elsherif

MiddleName

Abd El Gawad

Affiliation

Lecturer of Psychiatric and Mental Health Nursing, Faculty of Nursing, Tanta University

Email

-

City

-

Orcid

-

First Name

Hala

Last Name

Elsayes

MiddleName

Ahmed

Affiliation

Lecturer of Psychiatric and Mental Health Nursing Faculty of Nursing, Tanta University

Email

-

City

-

Orcid

-

First Name

Sabah

Last Name

Mohamed

MiddleName

Abo El Fetouh

Affiliation

: Lecturer of Psychiatric and Mental Health Nursing, Faculty of Nursing, Kafer El Sheik University.

Email

-

City

-

Orcid

-

Volume

12

Article Issue

1

Related Issue

10843

Issue Date

2017-05-01

Receive Date

2017-01-10

Publish Date

2017-05-01

Page Start

182

Page End

199

Print ISSN

2314-5595

Online ISSN

2735-5519

Link

https://tsnj.journals.ekb.eg/article_71179.html

Detail API

https://tsnj.journals.ekb.eg/service?article_code=71179

Order

8

Type

Original Article

Type Code

1,053

Publication Type

Journal

Publication Title

Tanta Scientific Nursing Journal

Publication Link

https://tsnj.journals.ekb.eg/

MainTitle

Effect of Education Program about Psychiatric Outpatient Follow- up visit on Patient’s Awareness and Satisfaction of Outpatient Psychiatric Services

Details

Type

Article

Created At

22 Jan 2023