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125452

Obstacles of Implementing Total Quality Management in Higher Education Institutions: Academic Staff’ perspective

Article

Last updated: 24 Dec 2024

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Abstract

Abstract Total quality management (TQM) in higher education is a new management philosophy that leads universities based on the needs of students and the surrounding community. Aim: To identify obstacles of implementing TQM in higher education institutions from academic staff perspective. Design: A descriptive explorative research design was used. Setting: This study was conducted in Nursing, Engineering, Art and commerce Faculties at South Valley University (SVU). Subjects: A convenience sample of (160) academic staff was included. Tools: Self-administrated questionnaire was used for data collection. Results: It showed that the high mean score of TQM application obstacles was related to financial resources, while low mean score was related to top management (20.44±3.753m 17.54± 4.713) respectively. There were statistically significant differences between TQM application obstacles and personal characteristics of participants and between obstacles and application of TQM. Conclusion: The application of TQM in higher education institutions will only be accomplished by providing of supportive infrastructure for change and development of qualified human resources, material, technical infrastructures and update resources for education and learning and all educational institutions and its components should have a genuine desire to work and implement the standards that can represent a permanent plan. Recommendations: Policy maker at SVU must use strategic long term planning and effective policy for services quality; provide training courses and workshops in the field of TQM application.

DOI

10.21608/asnj.2020.48634.1067

Keywords

Keywords: Total Quality Management Obstacles, Academic Staff & Higher Education

Authors

First Name

Hanaa

Last Name

Sabra

MiddleName

Ismail

Affiliation

Nursing Administration Faculty of Nursing South Valley University

Email

sabrahanaa_51@yahoo.com

City

Assiut

Orcid

orcid.org/0000-0001-

First Name

Omima

Last Name

Abd El zaher

MiddleName

M.

Affiliation

Assis. Prof. Nursing Administration, Lecturer of Community Health Nursing, Faculty of Nursing, South Valley Univerzity, Quena, Egypt.

Email

-

City

-

Orcid

-

First Name

Soad

Last Name

Mohamed

MiddleName

S.

Affiliation

Lecturer of Psychology, Faculty of art, South Valley University, Quena, Egypt

Email

-

City

-

Orcid

-

Volume

8

Article Issue

23

Related Issue

18246

Issue Date

2020-12-01

Receive Date

2020-11-03

Publish Date

2020-12-01

Page Start

49

Page End

61

Print ISSN

2314-8845

Online ISSN

2682-3799

Link

https://asnj.journals.ekb.eg/article_125452.html

Detail API

https://asnj.journals.ekb.eg/service?article_code=125452

Order

5

Type

Original Article

Type Code

1,040

Publication Type

Journal

Publication Title

Assiut Scientific Nursing Journal

Publication Link

https://asnj.journals.ekb.eg/

MainTitle

Obstacles of Implementing Total Quality Management in Higher Education Institutions: Academic Staff’ perspective

Details

Type

Article

Created At

22 Jan 2023