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260614

Employability competencies in the hospitality sector: employers' requirements and graduates' preparedness post COVID-19 pandemic. A case study from Saudi Arabia

Article

Last updated: 04 Jan 2025

Subjects

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Tags

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Abstract

COVID-19 has a huge impact on the hospitality sector worldwide. The industry's competency needs have evolved because of the pandemic, and hospitality management programs must reflect these changes to ensure graduates' readiness and success in their future career. The goal of this study is to explore the employability skills needed by hospitality sector professionals in Saudi Arabia following the COVID 19 epidemic, identify to what extent hospitality graduates meet those requirements and determine any skills gaps that need to be remedied. A questionnaire survey was designed and self-administered to gather the data through a sample of 140 hospitality undergraduates from Umm-Al-Qura University and 58 Saudi Arabian hospitality professionals. The findings highlighted significant competencies gap between hospitality graduates and industry's needs. An index of skills was developed showing the competencies that employers believed important for graduates to possess before joining the hospitality sector. This research can assist Saudi educational institutions revise and/or update their hospitality programs, curriculums, teaching styles to match the industry's expectations. The study implied that more collaboration between academics and industry experts is required to fully comprehend the sector's new tendencies and fulfill competency needs.

DOI

10.21608/jaauth.2022.154704.1384

Keywords

employability competencies, Hospitality Industry, COVID-19, Educational Institutions, Saudi Arabia

Authors

First Name

Hatem

Last Name

Radwan

MiddleName

-

Affiliation

1.Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismaillia, Egypt 2.Associate professor, College of Business, Umm Al-Qura University, Saudi Arabia.

Email

hattemradwan@yahoo.com

City

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Orcid

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First Name

Osman

Last Name

El Sawy

MiddleName

-

Affiliation

1.Hotels studies department, faculty of tourism and hotels, Suez Canal University

Email

osman.alsawy@tourism.suez.edu.eg

City

ismaillia

Orcid

-

Volume

23

Article Issue

1

Related Issue

35893

Issue Date

2022-12-01

Receive Date

2022-08-06

Publish Date

2022-12-01

Page Start

70

Page End

91

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_260614.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=260614

Order

9

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Employability competencies in the hospitality sector: employers' requirements and graduates' preparedness post COVID-19 pandemic. A case study from Saudi Arabia

Details

Type

Article

Created At

22 Jan 2023