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249401

The Impact of Domestic Tourism on the Quality of Services provided in hotels

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

Domestic tourism at the international level constitutes from 80 to 90% of the total global tourist demand, especially since the World Tourism Organization paid special attention to the development and encouragement of domestic tourism in 1963. The effect of the seasonality of international tourism, the employment of manpower, the reduction of poverty and unemployment, and the distribution of the tourism impact in a more fair and balanced manner on the various development areas.
Hotel services are defined as: “a set of different activities offered by the hotel and its employees to guests such as good reception and speed of response to provide their requirements and present them in the best ways that make the guest feel appreciated and respected and the quality of services", and hotel services are one of the basic elements of the hotel marketing mix, This is due to its close relationship with satisfying needs and desires, and therefore it should have a global character and characteristics to be able to adapt to global tourist demand.
Therefore, this research aims to know the impact of domestic tourism on the quality of services provided in hotels
Therefore, this research aims to know the impact of domestic tourism on the quality of services provided in hotels

DOI

10.21608/jaauth.2022.150583.1377

Keywords

Domestic tourism, Service quality, Hotel Services

Authors

First Name

samia

Last Name

Youssif

MiddleName

-

Affiliation

کلية السياحة والفنادق - جامعة قناة السويس

Email

samia@gmail.com

City

-

Orcid

-

First Name

said

Last Name

salama

MiddleName

-

Affiliation

قسم إدارة الفنادق - کلية السياحة والفنادق - جامعة قناة السويس

Email

saidsalama@hotmail.com

City

-

Orcid

-

First Name

Mohamed

Last Name

ElZogbi

MiddleName

-

Affiliation

قسم إدارة الفنادق- کلية السياحة والفنادق - جامعة قناة السويس

Email

elzogbi@gmail.com

City

-

Orcid

-

Volume

22

Article Issue

3

Related Issue

34562

Issue Date

2022-06-01

Receive Date

2022-07-16

Publish Date

2022-06-01

Page Start

354

Page End

365

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_249401.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=249401

Order

238

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Impact of Domestic Tourism on the Quality of Services provided in hotels

Details

Type

Article

Created At

22 Jan 2023