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253805

Role of Innovation Orientation in Building a Competitive Advantage in the Egyptian Hotels

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

Innovative orientation is one of the most important catalysts for the marketing and production development of the hotel establishment by increasing sales and market shares and raising levels of customer satisfaction and perceived quality from the customer's point of view. The research aims to identify the most critical challenges of achieving the innovative vision. The diversity of innovative orientation between "marketing, organizational, technological, operations, products and services" and its determinants were represented in the financing, human capital, organizational cooperation, degree of competition, and characteristics of the organization. The dimensions of the competitive advantage were the cost of the product, the level of quality, flexibility, and time. The field research was conducted by means of questionnaires distributed to the employees of the rooms, food, and beverage sectors in some five-star hotels in Sharm El-Sheikh, and the data were analyzed using the SPSS program.
The study found a set of results, the most important of which is that fear of risks, poor funding, the inefficiency of human resources.
The study recommends that the hotel management recommends allocating an annual financial budget to promote innovation in accordance with changing customer requirements. And support the innovative trend by developing policies and strategies to encourage innovation

DOI

10.21608/jaauth.2022.155312.1385

Keywords

Innovation orientation, Types of Innovation, Competitive advantage

Authors

First Name

Nafissa

Last Name

Omar

MiddleName

Mohamed

Affiliation

Hotel Management Department- Faculty of Tourism and Hotels-Suez Canal University

Email

nafissamoh@hotmail.com

City

اسماعيلية

Orcid

-

First Name

Mohamed

Last Name

El-Zoghby

MiddleName

Sayed Ahmed

Affiliation

Hotel Management Department- Faculty of Tourism and Hotels-Suez Canal University

Email

dr.mohamed_eizoghbi@tourism.suez.edu.eg

City

الاسماعيلية

Orcid

-

First Name

Ahmed Mohamed Emam

Last Name

Emam

MiddleName

Mohamed Emam

Affiliation

Hotel Management Department- Faculty of Tourism and Hotels-Suez Canal University

Email

ahmed_emam@tourism.suez.edu

City

الاسماعيلية

Orcid

-

Volume

22

Article Issue

3

Related Issue

34562

Issue Date

2022-06-01

Receive Date

2022-08-09

Publish Date

2022-06-01

Page Start

219

Page End

230

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_253805.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=253805

Order

225

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Role of Innovation Orientation in Building a Competitive Advantage in the Egyptian Hotels

Details

Type

Article

Created At

22 Jan 2023