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223572

The Mediating Role of Co-Creation Tourism Experience on Promoting Sales via Social Media Platforms: Egyptian Travel Agencies Perspective

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Last updated: 04 Jan 2025

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Tags

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Abstract

This study aims to discuss the impact of the co-creation tourism experience on promoting sales and to examine how travel agencies can allow their customers to participate through social media platforms in developing and designing their trips. To do so, a survey was implemented among a set of travel agencies in Egypt, who are based on the concept of co-creation tourism experience through social media platforms to boost their sales. Using structural equation modelling, this study examines how social media platforms influence sales promotion by studying the mediating effect of the co-creation tourism experience. The proposed model was tested on a sample of 177 travel agencies. The results have demonstrated the effective role of the co-creation tourism experience as a mediating factor in boosting sales of Egyptian travel agencies via social media platforms. Therefore, many travel agencies have tried to exploit the social media tools to assist tourists' involvement in value creation systems to promote their sales and keep their competitive position in the tourism field.

DOI

10.21608/jaauth.2022.116226.1289

Keywords

Co-Creation, Tourism Experience, Sales promotion, social media

Authors

First Name

Rania

Last Name

Orabi

MiddleName

-

Affiliation

High institute of tourism, Hotel Management and Monuments Restoration, Abou Qir-Alexandria

Email

rania_orabi@yahoo.com

City

Alexandria

Orcid

0000-0002-3668-5115

Volume

21

Article Issue

5

Related Issue

29521

Issue Date

2021-12-01

Receive Date

2022-01-13

Publish Date

2021-12-01

Page Start

218

Page End

240

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_223572.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=223572

Order

11

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Mediating Role of Co-Creation Tourism Experience on Promoting Sales via Social Media Platforms: Egyptian Travel Agencies Perspective

Details

Type

Article

Created At

22 Jan 2023