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210024

Uncovering Sexual Harassment Issues in the Workplace: A Study on Hotels in Egypt

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Last updated: 04 Jan 2025

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Abstract

This study aims to uncover issues related to sexual harassment in the Egyptian hotels and investigate the managerial policies, practices, and procedures against it. The study depended on two data collection methods (questionnaire and interview). A total of 150 questionnaires were distributed to female students who confronted sexual harassment (SH) incidents during their summer training in hotels. Of this, 120 were deemed fit for analysis. SPSS was used to analyze the collected data and answer the research questions. The study held interviews with human resource managers in hotels to understand the issue from a managerial perspective. The qualitative data was analyzed based on a content analysis approach. The findings show that the food and beverage department is the most commonplace in the hotel where the victim is sexually harassed. Verbal harassment is the most type of SH that occurs in hotels. The cause of SH is men's power over the victim. Only 20% of victims reported the incident, and approximately half of them were physically harassed. The most frequent effects of SH on victims are low confidence, loss of desire to work, and low job performance. The analysis of the interviews declared that hotels perform some practices against SH. They organize training programs to educate employees about SH issues, and facilitate reporting incidents. However, they have some shortages in their practicies and procedures.The study highlights several implications for the hotels' management in Egypt, enriches knowledge, and fills a gap in previous research studies by investigating SH in the Egyptian hospitality setting.

DOI

10.21608/jaauth.2021.106036.1264

Keywords

Sexual Harassment, Workplace, Hotels, Egypt, causes

Authors

First Name

Reham

Last Name

Touni

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Email

reham.toni@mu.edu.eg

City

Minia

Orcid

-

First Name

Hussien

Last Name

Mohamed Hussien

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Email

hussien.mohammed@mu.edu.eg

City

Minia

Orcid

https://orcid.org/00

Volume

21

Article Issue

5

Related Issue

29521

Issue Date

2021-12-01

Receive Date

2021-11-14

Publish Date

2021-12-01

Page Start

171

Page End

192

Print ISSN

1687-1863

Online ISSN

2682-4612

Article File

JAAUTH_Volume 21_Issue 5_Pages 171-192.pdf

PDF . 689.6kB

Link

https://jaauth.journals.ekb.eg/article_210024.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=210024

Order

9

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Uncovering Sexual Harassment Issues in the Workplace: A Study on Hotels in Egypt

Details

Type

Article

Created At

22 Jan 2023