Purpose- Operators are now asking designers to respond to the growing interest from customers in a sustainable environment by using and providing designing elements that are in line with green practices reduce energy. The study aims to study how to employ interior design elements that helps in saving the environment and reduce using of energy. The study focused on using of the new lighting technology and applications as an effective element of hotels interior design in saving energy and increasing customers' satisfaction. Results of the research showed that there is a growing importance in depending on the natural lighting especially on the hotels' lobby where customers' first impression is shaped. The new lighting technology giving the designer the possibility to adopt the greening concept in addition to stimulate the emotional side of customers and their purchasing attitudes and raise their feeling of satisfaction.
Design/methodology/approach– the data was collected through a questionnaire addressed to hotels' customers and a semi-structured interview addressed to experts and designer in hospitality field.
Research limitations/implications– A sample of five and four stars resorts in Marsa Allam, Red Sea, Egypt.