Beta
186019

The Role of Entrepreneurial Orientation as a Mediator in the Relationship Between Organizational Culture and Performance: an Empirical Study in Eastern Province Hotels and Touris

Article

Last updated: 24 Dec 2024

Subjects

-

Tags

-

Abstract

The purpose of this study is to examine the effects of organizational culture (OC) on the performance of small and medium-size tourism enterprises in Saudi through the mediating role of entrepreneurial orientation's dimensions. The study uses empirical data gathered from 400 usable replies from managers in small- and medium-sized hotels and travel agents in the Eastern Province of Saudi Arabia.  Two main data analysis techniques were employed: descriptive data analysis to investigate the respondent's characteristics, and structural equation modeling (SEM) using Smart PLS 3 to assess the causal relationship between the research variables. The findings indicate the direct positive significant and causal relationship between OC and entrepreneurship orientation dimensions, moreover, entrepreneurship orientation dimensions (innovation, proactivity, risk-taking) were found to fully mediate the relationship between OC and performance. Finally, these results provide several recommendations for scholars and practitioners to adopt the entrepreneurship dimension (innovation, proactivity, risk-taking) not only to deliver excellent customer service but also to expect and meet customer requirements before competitors can do. The results as well highlight great attention to startups initiation and implement new ideas whatever the risk.

DOI

10.21608/jaauth.2021.85851.1206

Keywords

Organizational culture, entrepreneurial orientation, Saudi Tourism Enterprise Performance

Authors

First Name

Mohammed

Last Name

Alshagawi

MiddleName

-

Affiliation

Associated Professor, Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia

Email

malshagawi@kfu.edu.sa

City

-

Orcid

-

First Name

Ibrahim

Last Name

ُElshaer

MiddleName

-

Affiliation

Associated Professor, Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia, Assistant Professor, Department of Tourism Studies, Faculty of Tourism and Hotel Management, Suez Canal University, Ismailia 41522, Egypt

Email

elshaeribrahim@yahoo.com

City

-

Orcid

0000-0002-7800-0428

First Name

Mohamed

Last Name

A. Moustafa

MiddleName

-

Affiliation

Department of Management, College of Business Administration, King Faisal University, 380 Al-Ahsaa, Saudi Arabia, Tourism Studies Department, Faculty of Tourism and Hotels Management, Helwan University, Cairo, Egypt

Email

mamoustafa@kfu.edu.sa

City

-

Orcid

-

Volume

21

Article Issue

2

Related Issue

27721

Issue Date

2021-12-01

Receive Date

2021-07-12

Publish Date

2021-12-01

Page Start

264

Page End

306

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_186019.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=186019

Order

14

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Role of Entrepreneurial Orientation as a Mediator in the Relationship Between Organizational Culture and Performance: an Empirical Study in Eastern Province Hotels and Tourism Companies – Saudi Arabia

Details

Type

Article

Created At

22 Jan 2023