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183469

The Effect of Viral Marketing on the Purchase Decision of Tourism and Hotel Services

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

The current study aims to identify the effect of viral marketing on the purchase decision of tourism and hotel services.  Viral marketing includes marketing tools represented in viral advertising campaigns, opinion leaders, "influencers", incentives, and electronic publishing media.  To achieve this goal, a questionnaire was designed and distributed to a random sample of customers in some five-star hotels in Sharm El-Sheikh. The total number of forms distributed was (900) with (30) forms inside each hotel, of which (688) were  (76.4%) is valid for statistical analysis.  The results of the field study concluded that most of the peoples opinions of the study sample agreed upon three elements of the viral marketing tools that affect them with regard to the decision to purchase the hotel tourism product represented in “incentives, electronic publishing means, and viral advertising campaigns".  The results also revealed the positive impact of viral advertising in terms of message content, mental image, an advertising medium, and stimuli combined in influencing the purchase decision.  The study recommended the adoption of viral marketing tools in tourism and hotel companies that may affect people's purchase decisions and employment by broadcasting the viral advertising campaign as being less costly and more successful.

DOI

10.21608/jaauth.2021.82628.1194

Keywords

Viral Marketing, Viral Advertising Campaigns, Purchase Decision

Authors

First Name

amira

Last Name

Elnady

MiddleName

Mohamed

Affiliation

PhD in Tourism Studies Suez Canal University

Email

amira00elnady33@gmail.com

City

Ismailia

Orcid

-

First Name

Mahmoud

Last Name

Ahmed Mohamed Saleh

MiddleName

-

Affiliation

Hotel Management the Higher Institute for Tourism and Hospitality management Egoth Luxor.

Email

mahsaleh2020@gmail.com

City

Luxor

Orcid

-

First Name

Rania

Last Name

abouelenien

MiddleName

elsayed ibrahim

Affiliation

Higher Institute for Tourism and Hotels (Egoth) - Luxor

Email

rania_elsayed86@yahoo.com

City

AGA DAKAHLIYA

Orcid

-

Volume

21

Article Issue

1

Related Issue

26900

Issue Date

2021-12-01

Receive Date

2021-06-26

Publish Date

2021-12-01

Page Start

229

Page End

243

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_183469.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=183469

Order

12

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Effect of Viral Marketing on the Purchase Decision of Tourism and Hotel Services

Details

Type

Article

Created At

22 Jan 2023