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147924

Role of Tour Guides in Tourism Promotion and Impact on Destination Image and Tourist Revisit Intention in Egypt: A PLS-SEM Model

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

 Tour guides can be considered to be ambassadors of countries and tourist destinations that play a significant role in ensuring tourist satisfaction, destination image and tourist re-visitation. The promotion of tourist destinations is very much subjected to the performance of tour guides. This study seeks to assess the relationship between the role of tour guides in tourism promotion and its relationship in creating good destination image as well as enhanced tourist revisit intention in Egypt. The above will be investigated in consideration of satisfaction with guided tours as a mediating role. A quantitative methodology through a PLS-SEM model with SmartPls3 (v.3.2.8) was implemented in testing research hypotheses for the study. Data was collected from 380 foreign tourists in Egypt using structured questionnaires. Results have indicated a positive and direct relationship between the role of tour guides in tourism promotion and destination image. Moreover, a direct effect between the promotional role of tour guides and tourist revisit intention has been found. The study has also confirmed the mediating role of satisfaction with guided tours. The significance of tour guides in promoting destination image and tourist revisit intention is highlighted in this study. Determined findings expected to contribute towards improving the performance of tour guides in promoting tourism. The implications of this in consideration of other destinations also discussed.

DOI

10.21608/jaauth.2021.58545.1121

Keywords

tour guides, tourism promotion, destination image, Revisit intention, Satisfaction with guided tours

Authors

First Name

Noha

Last Name

Ahmed Kamel

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotels, Alexandria University, Alexandria, Egypt

Email

noha.kamel@alexu.edu.eg

City

Alexandria

Orcid

-

Volume

20

Article Issue

1

Related Issue

21763

Issue Date

2021-06-01

Receive Date

2021-01-17

Publish Date

2021-06-01

Page Start

78

Page End

110

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_147924.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=147924

Order

6

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Role of Tour Guides in Tourism Promotion and Impact on Destination Image and Tourist Revisit Intention in Egypt: A PLS-SEM Model

Details

Type

Article

Created At

22 Jan 2023