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The impact of digital technology on the development of human resources competencies in Travel and Tourism sector: Case study Egypt Air company

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

This research aims to study the correlational and significant relationship of digital technology that develops the human resources competencies by studying the EgyptAir case. This study applies the descriptive analytical approach supported by methods of statistical analysis. A survey was conducted for a random 200 employees from all the company departments, including the administration, and it was designed based on the five-reply question Likert scale. The study results showed several points, the most important of them, that there are no differences in the statistical evidence among the surveyed sample about the importance of using digital technology in EgyptAir and developing the human resources competencies. Moreover, as conducted from the questioner, there is a positive impact of using digital technology and developing human resources competencies in EgyptAir. Which gives a good indication about the validity of the research that there is a statistically proved relationship between digital technology and its ability to develop human resources and competencies. In addition, a number of recommendations were made to contribute to improving and developing the competencies of the human resources and would assist the decision-makers in supporting competencies of human resources of EgyptAir.    

DOI

10.21608/jaauth.2021.55925.1109

Keywords

Digital technology, human resource competencies, competencies, Skills

Authors

First Name

Sara

Last Name

Wahba

MiddleName

Atef

Affiliation

Faculty of tourism and hotels - Beni Suef University

Email

dr.sara_wahba@hotmail.com

City

Ismailia

Orcid

-

Volume

19

Article Issue

3

Related Issue

20824

Issue Date

2020-12-01

Receive Date

2020-12-31

Publish Date

2020-12-01

Page Start

317

Page End

341

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_146723.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=146723

Order

16

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The impact of digital technology on the development of human resources competencies in Travel and Tourism sector: Case study Egypt Air company

Details

Type

Article

Created At

22 Jan 2023