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132166

Reactions to Covid-19: The Impact of Job Insecurity on Survivors’ Attitudes in Five-star hotels

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

The spread of Covid-19 and traveling restriction heavily hit the hospitality industry. Consequently, many hotels had to implement the strategy of downsizing in order to reduce the cost of employment. Accordingly, survivors' workers have been feeling fear from future and job insecurity. Earlier studies showed the overwhelming influence of Covid-19 on hospitality industry, while a few is known about such impact on employees' reactions. This research examines the influence of job insecurity on the survivors' attitudes (i.e. organizational commitment, trust, and turnover intention) in downsized five start hotels. Data for this study was collected via self-administrated questionnaires with employees from 79 hotels in Cairo, Sharm El Shiekh and Hurghada. A total of 522 questionnaires were randomly distributed to a convenience sample of hotel staff. Among the questionnaires returned, 452 were useable ones, representing a response rate of 60.27%. The results indicated that survivors' perceptions of job insecurity post Covid-19 have a strong positive relationship with survivors' intention to quit. The results also revealed that this relationship is weakened by survivors' high perception of organization commitment and trust. Furthermore, the results suggested that survivors who propose to move out of their hotel target to change their career. However, losing skilled employee may become a significant risk for hotel industry. The implications of the study are discussed.

DOI

10.21608/jaauth.2020.47283.1084

Keywords

COVID-19, Survivors’ attitudes, Job insecurity, Trust, Commitment, Turnover Intention, Five-star Hotels

Authors

First Name

Ahmed

Last Name

Abuelnasr

MiddleName

-

Affiliation

Higher Institute for Specific Studies, Heliopolis Future Academy

Email

dr.ahmed.abulnasr@fa-hiss.edu.eg

City

-

Orcid

-

Volume

19

Article Issue

2

Related Issue

18513

Issue Date

2020-12-01

Receive Date

2020-10-21

Publish Date

2020-12-01

Page Start

166

Page End

188

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_132166.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=132166

Order

7

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Reactions to Covid-19: The Impact of Job Insecurity on Survivors’ Attitudes in Five-star hotels

Details

Type

Article

Created At

22 Jan 2023