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94937

Developing training and qualification systems for airline workers to achieve a quality career

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

Purpose – This paper aims to evaluate the current status of training systems decided by international civil aviation organizations for the purpose of indicating the extent of their effectiveness in achieving the Quality of Working Life in airlines and air hospitality, and then to present a proposed scenario that modifies this situation in favor of increasing employee satisfaction rates.
Design/methodology/approach- The Evaluative Descriptive Research was used in studying the current status of training systems at Egypt Air, and using the Deductive Method to design a proposed concept that would achieve a Quality of Working Life.
Findings –The study came to accept the hypothesis that the proposed perception that is based on amending the current status of training systems works to achieve a Quality of Working Life with a large confidence rate and an explanatory force approaching 99% based on the responses of the research sample.

DOI

10.21608/jaauth.2020.30888.1014

Keywords

training systems, Airlines, ICAO, Quality of working life

Authors

First Name

Nermen

Last Name

Elhattab

MiddleName

-

Affiliation

The High Institute For Tourism and Hotels In Alexandria

Email

nermen_elhattab@hotmail.com

City

-

Orcid

-

Volume

17

Article Issue

2

Related Issue

13821

Issue Date

2019-12-01

Receive Date

2020-05-24

Publish Date

2019-12-01

Page Start

173

Page End

192

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_94937.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=94937

Order

14

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Developing training and qualification systems for airline workers to achieve a quality career

Details

Type

Article

Created At

22 Jan 2023