53967

Job description form as an approach to work quality: specifying problems and strategic planning tool (the case study of Mercure hotel chain)

Article

Last updated: 04 Jan 2025

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Abstract

One of the important reasons for delays and errors in an activity is not having clarity on the tasks to be achieved with clear authorities and responsibilities. In order to do the jobs effectively the tasks are to be specified for each one in the organization and without overlapping of authorities and responsibilities. Job description form plays an integral role to do that. An accurate form can play a strategic role in the workplace big activities; planning, organizing, controlling and training of people as well. The purpose of this study was to describe and analyze the role of job description form as a strategic tool sharing effectively in the planning process and to investigate how far job description form (JDF) can affect work of human resources and solve problems which may occur. The approach of the study was the case study of Mercure five-star hotels in Egypt. Eighty six structured questionnaires were done with entitled persons and executives in these hotels as a case study. Statistical and content analyses were used to primary data. Specific hypotheses were tested and different recommendations were presented.

DOI

10.21608/jaauth.2016.53967

Keywords

Mercure chain, Human Resources, Strategic Planning, Training

Authors

First Name

Nabeel

Last Name

Badran

MiddleName

Aly Ahmad

Affiliation

Faculty of tourism and hotels, Fayoum University

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City

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Orcid

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First Name

Hesham

Last Name

Gad

MiddleName

Ezzat Saad

Affiliation

Faculty of Tourism and Hotels, Fayoum University

Email

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City

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Volume

13

Article Issue

3

Related Issue

8235

Issue Date

2016-12-01

Receive Date

2016-09-01

Publish Date

2016-12-01

Page Start

87

Page End

99

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_53967.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=53967

Order

18

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Job description form as an approach to work quality: specifying problems and strategic planning tool (the case study of Mercure hotel chain)

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Article

Created At

22 Jan 2023