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61422

تکنولوجيا المعلومات وتطبيقاتها بين شرکات السياحة وموردى الخدمات السياحية

Article

Last updated: 24 Dec 2024

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Abstract

In the last few decades, Information Technology has deeply affected the way business is performed and the way that organizations compete. The tourism and travel industry is particularly affected by these developments. Therefore, this study aims to define information technology and its impacts on tourism industry; this is done through a theoretical study which identifies IT and its applications in the sector of tourism suppliers and the effect of using these applications on the work of travel agents, in particular the way that these agents distribute their products. A field study also has been conducted on a sample of travel agents (category A) in Cairo to examine the use of the IT applications in these agents. The general results of the study: 1. There is an attitude towards disinter mediating the role of travel agents, and this was done when airline companies and hotels began to use the internet as a substitute for the travel agents. 2. Most of the travel agencies use their sites on the internet only in announcing their services and activities and to show their programs. . 3. Although various IT applications represent a challenge for tourism companies, they also have many advantages. Recommendations: 1.Egyptian travel agencies have to make use of the internet which is considered an important marketing tool by making simple, attractive and exiting websites. 2. Tourism suppliers have to reconsider their underestimation of travel agents and their roles in tourism sector. 3- it's important to make an Egyptian information network in order to link all the travel agents in Egypt.

DOI

10.21608/jaauth.2008.61422

Authors

First Name

Yasmin

Last Name

Attia

MiddleName

-

Affiliation

faculty of tourism and hotels, Suez Canal University

Email

-

City

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Orcid

-

First Name

Nevien

Last Name

eid

MiddleName

-

Affiliation

faculty of tourism and hotels, Suez Canal University

Email

-

City

cairo

Orcid

-

First Name

Souad

Last Name

Omran

MiddleName

-

Affiliation

faculty of tourism and hotels, Suez Canal University

Email

-

City

-

Orcid

-

First Name

Mohamed

Last Name

Higazy

MiddleName

-

Affiliation

faculty of tourism and hotels, Suez Canal University

Email

mohamed.higazy@tourism.suez.edu.eg

City

cairo

Orcid

-

Volume

5

Article Issue

1

Related Issue

7793

Issue Date

2008-06-01

Receive Date

2008-01-23

Publish Date

2008-06-01

Page Start

1

Page End

8

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_61422.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=61422

Order

1

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

تکنولوجيا المعلومات وتطبيقاتها بين شرکات السياحة وموردى الخدمات السياحية

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Article

Created At

22 Jan 2023