Beta
67239

The relationship between the quality of work life and employee satisfaction in five star hotels in Cairo

Article

Last updated: 24 Dec 2024

Subjects

-

Tags

-

Abstract

The aim of this research is to study the relationship between Quality of Work Life (QWL) and employees' satisfaction in hotels. Questionnaires were distributed among employees at five- star hotels in Cairo. The results showed that the quality of work life attributes have a significant effect on employees' satisfaction in general, and especially these attributers (adequate income and fair compensation, and safe and healthy working conditions) that have the largest effect on employees' satisfaction. Based on the results, the study suggested some recommendations for hotels to improve the quality of work life in order to increase employees' satisfaction.

DOI

10.21608/jaauth.2015.67239

Keywords

Quality of Work Life, employees, Satisfaction, Hotels

Authors

First Name

Hanady

Last Name

Abu Al maaty

MiddleName

-

Affiliation

Hotels studies department, faculty of tourism and hotels, Suez Canal University

Email

hanadymohmed@tourism.suez.edu.eg

City

ismaillia

Orcid

-

Volume

12

Article Issue

1

Related Issue

7770

Issue Date

2015-06-01

Receive Date

2015-03-20

Publish Date

2015-06-04

Page Start

158

Page End

166

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_67239.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=67239

Order

11

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The relationship between the quality of work life and employee satisfaction in five star hotels in Cairo

Details

Type

Article

Created At

22 Jan 2023