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56897

EVALUATING THE RELATIONAL TOURISM EXPERIENCE IN CAIRO

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Last updated: 24 Dec 2024

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Tags

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Abstract

   This paper aims to evaluate the relational experience that tourists have during their stay in Cairo, Egypt. The survey focused on tourists' impressions towards the destination beyond the enclaves that are strictly devoted to tourism services. The research classified the day-to-day aspects of the urban tourism experience into three dimensions: the functional value, community interactions and destination atmosphere. The research concluded that the authenticity aspect, the community's sense of hospitality and the quality of tourism services are the only attributes that scored favorable ratings among respondents. The majority of relational tourism attributes are in need in further development. The Chi-square tests indicated that tourist perceptions towards various dimensions differ according to their area of residence, level of education and purpose of visit. The paper proposed a model that can help policy makers and national government agencies to enhance the relational tourism experience in their future plans.

DOI

10.21608/jaauth.2019.56897

Keywords

Customer experience, Local Community, new tourist, quality of life, relational tourism

Authors

First Name

Hossam

Last Name

Ahmed

MiddleName

Samy

Affiliation

The Egyptian Higher Institute for Tourism and Hotels, Cairo, Egypt

Email

samyhossam2007@yahoo.com

City

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Orcid

-

Volume

16

Article Issue

1

Related Issue

7767

Issue Date

2019-06-01

Receive Date

2018-10-04

Publish Date

2019-06-01

Page Start

72

Page End

79

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_56897.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=56897

Order

8

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

EVALUATING THE RELATIONAL TOURISM EXPERIENCE IN CAIRO

Details

Type

Article

Created At

22 Jan 2023