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68498

Impact of Integration between Quality Management Practices and Cost Management Techniques on Improving Financial Performance (A Field Study of Four and Five-Star Hotels in Amman)

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

The study aims to investigate the impact of integrating quality management practices and cost management techniques on improving financial performance of Amman hotels. A questionnaire was developed and distributed to a sample of (360) managers in financial administrations, quality units, and operational departments in Amman hotels, out of them (224) were valid and suitable for statistical analyses. The results showed that a significant impact of quality management practices and cost management techniques on unfinancial performance. The study recommended hotels to continue integrating quality management practices and cost management techniques to be in line with recent and modern trends of cost management.

DOI

10.21608/jaauth.2019.68498

Keywords

Quality Management, Costs Management, Financial Performance, Hospitality Industry

Authors

First Name

Mohammed

Last Name

Al-Zghoul

MiddleName

Ahmed

Affiliation

Faculty of Tourism and Hotels, Suez Canal University

Email

-

City

-

Orcid

-

First Name

Ahmed

Last Name

Abd Al Qawi

MiddleName

-

Affiliation

faculty of tourism and hotels, Suez Canal University

Email

doctor_ahmedhassan@tourism.suez.edu.eg

City

ismaillia

Orcid

0000-0001-7232-2429

First Name

Samy

Last Name

Mahmoud

MiddleName

Wageh

Affiliation

Hotels studies department, faculty of tourism and hotels, Suez Canal University

Email

samy_wageh@tourism.suez.edu.eg

City

ismaillia

Orcid

0000-0003-2561-0609

First Name

Mohamed

Last Name

El -Zoghbi

MiddleName

Sayed

Affiliation

Hotel studies department, faculty of tourism and hotel, Suez Canal University

Email

dr.mohamed_elzoghbi@tourism.suez.edu.eg

City

ismaillia

Orcid

-

Volume

16

Article Issue

2

Related Issue

7766

Issue Date

2019-06-01

Receive Date

2020-01-18

Publish Date

2019-06-01

Page Start

95

Page End

103

Print ISSN

1687-1863

Online ISSN

2682-4612

Article File

JAAUTH_Volume 16_Issue 2_Pages 95-103.pdf

PDF . 690.9kB

Link

https://jaauth.journals.ekb.eg/article_68498.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=68498

Order

11

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Impact of Integration between Quality Management Practices and Cost Management Techniques on Improving Financial Performance (A Field Study of Four and Five-Star Hotels in Amman)

Details

Type

Article

Created At

22 Jan 2023