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50038

STUDYING TRAVELER’S USE OF SELF CHECK-IN TECHNOLOGIES IN SMART AIRPORTS

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Last updated: 24 Dec 2024

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Abstract

Nowadays, smart airport technologies provide travelers and tourists with a faster and more convenient air travel experience. The research aims to explore the reasons that drive some travelers to favor the use self-service check-in technologies, while others still rely upon the traditional agent assisted methods. The various dimensions and variables that influence travelers' behavioral intentions are analyzed in this research. The self-check-in services were chosen to form the focus of this study. In order to analyze travelers' perception of various variables associated with their air travel experience, The Unified Theory of Acceptance and Use of Technology (UTAUT) was chosen as a guideline to formulate and test the research hypothesis. The primary results confirm that performance expectancy, effort expectancy, social influence and facilitating conditions all have a positive influence on travelers' behavioral intentions to use self-check-in services.

DOI

10.21608/jaauth.2017.50038

Keywords

Smart Airport, Self-Check-In Service, Behavioral Intention, Technology Acceptance

Authors

First Name

Hossam

Last Name

Samy

MiddleName

-

Affiliation

The Egyptian Higher Institute for Tourism and Hotels

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City

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Orcid

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Volume

14

Article Issue

1

Related Issue

7723

Issue Date

2017-06-01

Receive Date

2017-03-25

Publish Date

2017-06-01

Page Start

79

Page End

90

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_50038.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=50038

Order

12

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

STUDYING TRAVELER’S USE OF SELF CHECK-IN TECHNOLOGIES IN SMART AIRPORTS

Details

Type

Article

Created At

22 Jan 2023