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49956

Human resources management practices in the tourism organizations and their role in improving the employee performance: A study on a sample of women working in the tourism sector

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Last updated: 24 Dec 2024

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Abstract

The aim of this study is to explore participants' human resources management practices in the tourism organizations from the viewpoint of women working in this sector and how these practices can affect Employee performance. The participants were 350 randomly selected women working in the tourism organizations in Jordan. Data was collected by using a 44-item questionnaire which included two sections. The first explored the dimensions of human resources management (Recruitment & Selection, wages and compensations, work relations, promotions, Training & development, performance evaluation). The second section investigated employee performance. The questionnaire was completed by the participants after checking its validity and consistency. The results indicated that four dimensions (wages and compensations, promotions, training & development, performance evaluation) affected women's performance, while neither Recruitment & Selection, nor work relations affected women's performance in the tourism organizations. The study also revealed the working women's assessments of their direct supervisors, being males or females, indicating whether there were any differences in the human resources management functions.

DOI

10.21608/jaauth.2017.49956

Keywords

human resources management, performance, working women, tourism, Jordan

Authors

First Name

Maher

Last Name

Elshamila

MiddleName

Ouda

Affiliation

Tourism Management Department, University of Sharjah, United Arab Emirates

Email

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Orcid

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First Name

Asad

Last Name

Abu Romaan

MiddleName

Ahmed

Affiliation

College of Arts, Humanities and Social Sciences, Department of History and Islamic Civilization, University of Sharjah, United Arab Emirates

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City

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Orcid

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Volume

14

Article Issue

1

Related Issue

7723

Issue Date

2017-06-01

Receive Date

2017-03-09

Publish Date

2017-06-17

Page Start

97

Page End

112

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_49956.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=49956

Order

6

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Human resources management practices in the tourism organizations and their role in improving the employee performance: A study on a sample of women working in the tourism sector

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Article

Created At

22 Jan 2023