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49894

Using the 360 degree method in evaluating the performance of workers in Egyptian hotels

Article

Last updated: 04 Jan 2025

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Abstract

This research aims at shedding light on the performance appraisal process in Egyptian hotels, besides determining the main data resources used in this process. Questionnaires were directed to 18 five star human resources managers in great Cairo. The collected data was analyzed statistically by “Statistical Package for Social Sciences" 19. The research revealed lack of using multi-source feedback from all perspectives that are affected by employee performance "360 degree feedback", besides remarkشلامث defects in Performance appraisal procedures.   The research recommends focusing on collecting data from the main four sources of performance appraisal data "Supervisor, peers, Subordinates, customers" (360- ‘degree method).

DOI

10.21608/jaauth.2016.49894

Authors

First Name

Moataz bellah

Last Name

Farid

MiddleName

-

Affiliation

faculty of tourism and hotels, Suez Canal University

Email

moataz.farid@tourism.suez.edu.eg

City

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Orcid

-

Volume

13

Article Issue

1

Related Issue

7684

Issue Date

2016-06-01

Receive Date

2016-03-26

Publish Date

2016-06-01

Page Start

73

Page End

86

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_49894.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=49894

Order

26

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Using the 360 degree method in evaluating the performance of workers in Egyptian hotels

Details

Type

Article

Created At

22 Jan 2023