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49718

Examining the Relationship between Emotional Intelligence and Transformational leadership: Evidence from Hotels and Travel Companies

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Last updated: 24 Dec 2024

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Abstract

Hospitality organizations and travel companies need leaders who are not only emotionally intelligent but who also have an ability to realize and understand the values of their followers that are beneficial both to the service climate and the followers themselves. This study examines the predictive relationship between emotional intelligence and transformational leadership style in hotels and travel companies, investigates how the dimensions of emotional intelligence are associated with supervisor's transformational leadership, assesses if there is any differences in the relationship between emotional intelligence and transformational leadership style in respect to business type. Data were collected from 234 managers (78% response rate) by using the Emotional Quotient Inventory questionnaire (EQ-I) and from 468 employees (72% response rate) by using the Multifactor Leadership Questionnaire (MLQ). The results of this study indicate that emotional intelligence is positively related to transformational leadership (p < 0.05). Moreover, a significant predictive relationship (p < 0.05) was found between emotional intelligence and transformational leadership stylewith a variability of 56.8%. Also, the results revealed that the predictive power of emotional intelligence was explained by only the dimensions: “Intrapersonal", “Interpersonal", “Stress Management" and “General mood". In addition, the results showed that no significant interaction (p > 0.05) was found between business type (hotel or Travel Company) and emotional intelligence while predicting transformational leadership style.

DOI

10.21608/jaauth.2016.49718

Keywords

emotional intelligence, Transformational leadership, Hospitality Organizations, Travel Companies

Authors

First Name

Azza

Last Name

Maher

MiddleName

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Affiliation

Faculty of Tourism and Hotels, Sadat City University

Email

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City

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Orcid

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First Name

Emad

Last Name

Abdel-Aal

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, Sadat City University

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City

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Orcid

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Volume

13

Article Issue

1

Related Issue

7684

Issue Date

2016-06-01

Receive Date

2016-03-24

Publish Date

2016-06-01

Page Start

103

Page End

128

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_49718.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=49718

Order

12

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Examining the Relationship between Emotional Intelligence and Transformational leadership: Evidence from Hotels and Travel Companies

Details

Type

Article

Created At

22 Jan 2023