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48153

Social Media and its Value to Local Restaurants in Egypt

Article

Last updated: 24 Dec 2024

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Abstract

The social media has become the most important tool for marketing. However, measuring the effect of using social media pages on local restaurants' productivity and benefits is still lacking in Egypt. Eighteen local restaurants located in Cairo, Alexandria and Mansoura were used to identify opinions of restaurant owners or managers about measuring the effectiveness of using social media pages on their restaurants' performance, along with a customer questionnaire to explore to what extent they used social media to choose their local restaurants. The results showed that social media pages are becoming one of the most important marketing tools in local restaurants; and cheaper than traditional marketing tools. As a result, it is very important for restaurant managers to focus on social media pages to establish successful relationships with their customers.

DOI

10.21608/jaauth.2017.48153

Keywords

social media, marketing tools, local restaurants

Authors

First Name

Fatma

Last Name

Abdel-aal

MiddleName

M.

Affiliation

Faculty of Tourism and Hotel Management, Helwan University Helwan University

Email

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City

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Orcid

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First Name

Hany

Last Name

Mohamed

MiddleName

Essam El-din

Affiliation

Faculty of Tourism and Hotel Management, Helwan University Helwan University

Email

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City

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Orcid

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Volume

14

Article Issue

2

Related Issue

7445

Issue Date

2017-12-01

Receive Date

2017-05-21

Publish Date

2017-12-01

Page Start

149

Page End

157

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_48153.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=48153

Order

21

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Social Media and its Value to Local Restaurants in Egypt

Details

Type

Article

Created At

22 Jan 2023