48150

Integrating Data-Driven Decision-Making in the Egyptian Hotel Industry: Revenue Management Perspective

Article

Last updated: 04 Jan 2025

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Abstract

This study presents a new model of intelligent pricing that concentrates on using data-driven decision-making (DdDM) as a new approach to hotel revenue management (RM). The study aims to assess the role of DdDM in leveraging hotel RM. The results were divided into three main parts. First, the findings indicated that (traditional data) observations, focus groups and structured interviews achieved the highest manager perceptions degrees, respectively. It is noted that (Digital data) electronic surveys, search engine queries and click stream approximately represent high degrees of perception, respectively. Eye-tracking data represents higher degrees of perception than facial electromyography one. Second, transactional, historical and marketing data approximately represent high degrees of manager perceptions, respectively. Also, hotel distribution sources revealed of the approximately perception to all sources. It was noted that hotel Res centers, integration with Res system, global distribution system and hotel website represent the highest degrees, respectively. Third, there was no significant relation between sources of data and using data-driven decision-making. On the other hand, the types of data, hotel distribution sources and managers' concerns about DdDM have positive and moderate relations with using DdDM. The results showed also, in line with expectations, a significant and positive correlation between using DdDM as an intermediate variable and pricing decisions.

DOI

10.21608/jaauth.2017.48150

Keywords

Data-Driven, decision-making, Revenue Management, Hotel Industry

Authors

First Name

Emad

Last Name

Abdel-Aal

MiddleName

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Affiliation

Faculty of Tourism and Hotels, Sadat City University

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Volume

14

Article Issue

2

Related Issue

7445

Issue Date

2017-12-01

Receive Date

2017-02-03

Publish Date

2017-12-01

Page Start

123

Page End

132

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_48150.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=48150

Order

18

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Integrating Data-Driven Decision-Making in the Egyptian Hotel Industry: Revenue Management Perspective

Details

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Article

Created At

22 Jan 2023